Phlebotomist

Carolina Oncology Specialists has been providing compassionate, patient-centered care since 1983, delivering high-quality oncology and hematology services tailored to each individual's needs. Patients benefit from the convenience of receiving chemotherapy treatments in our clinics, along with expert diagnosis, treatment, and management of a wide range of blood disorders.

Why Join Us?

We are seeking talented, compassionate, and highly motivated individuals who are passionate about making a difference. At Carolina Oncology Specialists, you'll have the opportunity to support the meaningful work of community oncology while helping provide exceptional care and hope to the patients and families we serve. Join a team dedicated to clinical excellence, collaboration, and improving lives every day.

Job Description

PHLEBOTOMIST

Department: Clinical Operations

Reports To: Clinical Manager

FLSA Status: Non-Exempt

Location: Carolina Oncology Specialists, Randolph Road

Position Summary

The Phlebotomist is responsible for collecting blood specimens and performing related laboratory support activities for patients receiving care at Carolina Oncology Specialists. This position plays a critical role in supporting physicians and clinical staff by ensuring accurate specimen collection, processing, documentation, and delivery of exceptional patient care. The Phlebotomist serves as a patient advocate, demonstrating compassion and professionalism when interacting with oncology and hematology patients throughout their treatment journey.

Essential Functions

• Perform venipuncture and capillary blood collection procedures according to established policies and procedures.
• Verify patient identity and laboratory orders prior to specimen collection.
• Accurately label, process, prepare, and distribute specimens for testing.
• Maintain specimen integrity through proper handling, storage, and transportation practices.
• Document laboratory activities and patient information in the electronic medical record (EMR).
• Provide compassionate and professional patient care while explaining procedures and addressing patient concerns.
• Monitor patients for adverse reactions during and after specimen collection.
• Ensure compliance with OSHA, HIPAA, CLIA, infection control, and safety standards.
• Maintain laboratory equipment and work areas in a clean, organized, and safe condition.
• Assist with inventory management and ordering of laboratory supplies.
• Collaborate with physicians, advanced practice providers, nurses, and other staff to support efficient patient care and clinic operations.
• Participate in quality improvement initiatives, staff meetings, and required training programs.
• Perform other duties as assigned.

Education & Experience

Required

• High school diploma or equivalent.
• Knowledge of phlebotomy procedures and specimen collection techniques.
• Basic computer proficiency and experience with electronic documentation systems.
• Strong interpersonal and customer service skills.

Preferred

• Completion of an accredited Phlebotomy Training Program.
• Current Phlebotomy Certification (ASCP, NHA, NCCT, or equivalent).
• One (1) year or more of phlebotomy experience in a clinic, hospital, laboratory, or oncology setting.
• Experience working with oncology, hematology, or infusion patients.

Knowledge, Skills, and Abilities

• Knowledge of specimen collection, handling, and processing requirements.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and patient service skills.
• Ability to work effectively in a fast-paced clinical environment.
• Ability to maintain confidentiality and professionalism at all times.
• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Compassion and sensitivity when working with patients undergoing cancer treatment.

Physical Requirements

• Frequent standing, walking, bending, and reaching.
• Frequent use of hands for specimen collection and data entry.
• Ability to lift and carry up to 25 pounds occasionally.
• Ability to safely perform repetitive motions associated with phlebotomy procedures.
• Visual acuity sufficient to identify veins, labels, and laboratory documentation requirements.

Working Conditions

• Outpatient oncology and hematology practice environment.
• Exposure to bloodborne pathogens and potentially infectious materials.
• Regular interaction with patients receiving cancer treatments and supportive care services.