Market Development Services Representative

The Market Development Services Representative is responsible for identifying and qualifying sales opportunities to support business growth and strengthen customer relationships. This role proactively engages prospective customers through phone, email, social media, and other outreach methods to generate leads and build a strong sales pipeline for field sales teams. Responsibilities include researching and qualifying contacts, promoting Legrand solutions, maintaining accurate customer and project data within Salesforce.com (SFDC), and supporting CRM adoption and best practices across the sales organization. The position serves as a key liaison to field sales partners, provides Salesforce training and first-level support, develops reports and dashboards, and helps ensure effective tracking of sales activities and opportunities. The ideal candidate is organized, customer-focused, and skilled in relationship building, lead generation, and CRM management.