Account Manager, UKPS BPO Team

Join a dedicated account team supporting our UK Business Process Outsource (BPO) customers. You'll work directly with customers to accelerate the adoption of AWS services — helping them deliver better outcomes.

As an Account Manager within AWS' UK BPO Team, you will drive technology enabled transformation through effective engagement with customer stakeholders, covering IT and business leaders.

In this role you will be establishing and building Amazon Web Services value propositions and promoting AWS as the key cloud technology provider within your customers.

You'll work alongside existing BPO account managers to support them in developing and maintaining relationships with key stakeholders, co-developing a strategic account plan, and executing alongside a broader matrix team (Solutions Architects, Partner Managers, and Professional Services).

Key job responsibilities

In this role, you will be responsible for driving and growing revenue, establish AWS as the key cloud technology provider across the customers you support, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. You are a self-starter who is prepared to work in a fast-paced, often ambiguous environment, executing against ambitious goals, and consistently embracing the Amazon Culture.

Your responsibilities will include

• Ensure customer satisfaction
• Drive revenue in a defined territory or industry vertical.
• Hit revenue and goal targets
• Develop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrently
• Create & articulate compelling value propositions around AWS services
• Accelerate customer adoption
• Maintain a robust sales pipeline
• Work with partners to extend reach & drive adoption

About the team

The UK BPO team supports large, complex organisations who deliver full outsource services to their customers. You'll support them as both customers and partners and will work alongside a team of account managers, solutions architects, technical account managers and partner managers.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.