About The Role

The Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.

This is an external listing. JobSpring does not represent or verify the employer. Report this listing