IT Infrastructure Engineer

Making the famous LITTLE TREES air fresheners here in the USA since 1952.

Summary

The IT Infrastructure Engineer is a hands-on technical owner responsible for the day-to-day operation, reliability, security, and performance of the network infrastructure and business-critical systems. This role serves as the primary point of accountability for assigned infrastructure platforms, partnering with IT Specialists and managed service providers to complete work when needed.

Responsibilities

Own the day-to-day operation of all servers by monitoring system performance, configuration, maintenance, and repair

Plan and perform routine system maintenance and patching; coordinate scheduling and execution with IT Specialists and vendors as needed

Own and manage the network and all related components across various sites, including switching/VLANs, Wi-Fi, firewalls, and site-to-site VPNs

Help define and implement company standards for the selection, configuration, deployment, and lifecycle management of business-critical systems, network infrastructure, and software

Maintain compliance with software licensing, and software/hardware support agreements

Maintain records of system downtime and equipment malfunction

Coordinate with managed services providers and IT Specialists on troubleshooting, monitoring, and updating systems and software

Maintain availability and acceptable levels of performance of mission-critical resources

Update, maintain, and test (annually) disaster recovery plans and procedures

Provide guidance, mentoring, and knowledge transfer to IT Specialists and other team members; document standards and procedures

On call for after-hours issues

Required Skills and Experience

5+ years of experience administering and supporting Windows server environments and network infrastructure.

Strong working knowledge of Windows Server operating systems (e.g., Windows Server 2019 or later).

Experience with virtualization technologies such as VMware or Hyper-V.

Ability to communicate technical information, both verbal and written, to a wide range of end-users

Salary: $90,000 - $130,000 DOE

Benefits include immediate eligibility in 401K Savings Plan & Match, Medical & Dental/Vision Insurance, weekly Dependent Care Reimbursement, Health & Dependent Care Flexible Spending Accounts, on-site Café & Fitness Center and free family fitness memberships.