SHOWROOM MANAGER - PLANT CITY

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a

family-spirited

organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates.

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Our

Vision

is to be the ultimate furniture and mattress store.

Our

Purpose

is to enrich people’s lives and make the world a better place.

Our

Mission

is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our

Values

• : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back
• What Benefits You’ll Receive…

Competitive, Transparent Compensation

Medical, Dental, and Vision

Life & Disability Insurance

Voluntary Insurance (Accident, Hospital, Critical Care, etc.)

401(k) with Company Match

Paid Vacation & Sick Time

Employee Resource Groups (ERGs)

Flexible Environment

90% Promote from Within

Employee Assistance Program (EAP)

Associate Purchase Discount Program

Paid Parental Leave

• And so much more….
• What This Role Is…

As a

Showroom Manager,

the primary function of this position is to increase showroom sales, Customer satisfaction, and Associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management. The Showroom Manager is also responsible for opening and closing the showroom, answering associate/customer inquiries and handling customer service issues. Your contributions will ensure the success of the sales department at CITY Furniture.

Position Title

Location

Showroom Manager Plant City

Reports To

Department

• General Manager Sales
• What You’ll Do…

As a showroom manager, your primary responsibilities will be to

Lead by example for the Showroom Associates by exceeding goals, manager engagement in sales, services (in home service, fabric protection and Design Studio), finance-related, and customer satisfaction.

Update KPI and other informational boards.

Analyze goals and review any necessary changes with the Regional Directors

Completes and conducts Performance Reviews for Associates

Additional duties and responsibilities as a showroom manager

• Adhere to assigned all Standard Work and Roles and Responsibilities for your role.
• Responsible for personnel management, performance management, and handling HR issues in the showroom as needed.
• Strategically complete the schedule to ensure proper coverage at all times in the Showroom.
• Monitor customer accounts after the purchase including after-sale calls and backorders.
• Ensure all selling associates are complying with standardized work (prospecting, role play, answering phones, etc
• One-on-one coaching and developing associates to drive their success and the success of the Showroom.

Compensation

• This is a salaried role starting at $62,000 per year with the opportunity to earn monthly and quarterly bonuses!
• What’s Required…

Education & Work Experience

• Bachelor’s Degree from an accredited institution is preferred but not required.
• Five or more years of experience within this type of environment is recommended.

Work Environment & Schedule

• 55 hours per week, included nights, weekends, holidays
• In an air-conditioned showroom

Physical Requirements

• Prolonged standing, walking
• Light lifting when presenting roducts and merchandise to customers

Technology Requirements

• Knowledge of Microsoft Office Programs (i.e. Excel, Word, Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)

AS400

ASAP Internal Platform

Director

Certifications / Licenses

• Valid Driver’s License required.
• What We’re Looking For…

Positive Energy

Goal-Oriented

Speaking Effectively / Listening Attentively

Self-Driven And Motivated

Customer Facing Experience

Relationship Management

Ability To Influence

Integrity

Professionalism

Change Receptivity

Technology Fluency

Entrepreneurial Spirit

Are Your Excited?…

Here are your next steps

Apply

Submit your application and resume

Application Review

A CITY Furniture Recruiter will carefully review your qualifications

Virtual Interview

Complete your short video interview with our AI Virtual Assistant, Zara

Recruiter Review

• Your interview will be reviewed by a recruiter
• Recruiter Follow up
• A recruiter will contact you by phone to discuss next steps and answer any questions you may have

Hiring Manager Interview

Meet with the hiring manager for an in-person interview

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.