Assistant General Manager

This dynamic

Assistant General Manager

will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

As a Concord Leader you will be responsible to

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• Inspire greatness in your team.
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• Encourage and support team members to reach their full potential.
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• Create a work environment that is a Great Place to Work for all.
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• Lead with integrity, transparency, respect, and professionalism.
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• Care for your team and their families.

Responsibilities

• Ensures that all brand standards are being maintained in each area of the property
• Oversees the operation of rooms, housekeeping and loss prevention.
• Maintains current licenses and permits as prescribed by local, state, and federal agencies
• Provides a safe working environment in compliance with OSHA/MSDS
• Ensures compliance with all corporate accounting procedures
• Covers front desk shifts as needed
• Ensures each department has accurate and complete inventory and all supplies are maintained
• Assists and approves department managers’ scheduling against guest and hours/occupied room goals
• Assists team supervisors and managers with constructive coaching and counseling
• Focused on guest satisfaction scores and strategies for improvement
• Provides excellent customer service by being readily available/approachable for all guests
• Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

Qualifications

• Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
• Strong leadership and team development skills
• Excellent communication, interpersonal, and organizational abilities
• Proven track record in guest satisfaction and employee engagement
• Knowledge of hotel operations, budgets, and financial reporting
• Ability to work flexible hours, including nights, weekends, and holidays

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
• Salary Range: $96,082 - $120,100
• Why Join Concord?
• At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
• Built on five cornerstones—
• Quality, Integrity, Community, Profitability, and FUN!

—our associates proudly cheer

• “We Are Concord!”
• We are an equal opportunity employer committed to diversity and inclusion and strive to be a
• Great Place to Work for All.