Restaurant Supervisor at Two One Restaurant | $21-$24 per hour!

Restaurant Supervisor – Two One Restaurant - $21-$24 per hour!

Renaissance Westerville Hotel

, one of the top-performing Renaissance Hotels in the country, is seeking an energetic, service‑focused

Restaurant Supervisor

to join our award‑winning team. If you’re passionate about hospitality, thrive in a fast‑paced environment, and love leading others to deliver elevated guest experiences, we’d love to meet you.

About the Role

The Restaurant Supervisor plays a key role in ensuring exceptional dining experiences across our restaurant, bar, and in‑room dining operations. This position supervises Restaurant Servers, Room Service Attendants, Club Lounge Attendants, Baristas, Hosts/Hostesses, and Bartenders—ensuring professional, efficient, and guest‑centered service during every shift.

You’ll be hands‑on, guest‑facing, and instrumental in coaching and developing associates while maintaining a smooth, efficient operation.

Key Responsibilities

• Lead and support front‑of‑house teams during restaurant, bar, and room service operations.
• Open and close shifts in alignment with prescribed checklists and operational standards.
• Train, maintain, and enforce all service standards using approved menus, tools, and resources.
• Ensure a safe and sanitary environment is upheld for guests and associates; report any unsafe conditions.
• Monitor staffing levels daily, evaluate business volume, and adjust coverage and overtime accordingly.
• Conduct daily taste panels and menu classes for staff to maintain product knowledge and quality.
• Empower associates to resolve guest concerns and deliver outstanding hospitality.
• Participate in associate meetings, training sessions, and team development initiatives.
• Manage restaurant party bookings, hospitality suite orders, and ensure effective communication across departments.
• Assist with guest service during peak hours, including seating, service support, and guest interactions.
• Oversee daily side work and ensure stations are reset and detailed according to SOPs.
• Manage repair and maintenance needs through proper work order procedures.

Qualifications & Requirements

• Previous restaurant leadership or supervisory experience preferred, ideally in an upscale or full‑service environment.
• Strong interpersonal skills with the ability to motivate, train, and support diverse teams.
• Excellent communication and guest‑service abilities.
• Ability to remain calm and professional in a fast‑paced, high‑volume atmosphere.
• Strong organizational and time‑management skills.
• Availability to work flexible hours, including nights, weekends, and holidays as needed.
• Commitment to upholding Concord Hospitality’s service standards and cultural values.
• Why Join Concord?
• Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our
• “Associate First” culture
• supports and inspires personal development both within the workplace and beyond.
• We value
• work-life balance

,

• diversity
• , and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—
• Quality, Integrity, Community, Profitability, and FUN!

—our associates proudly cheer

• “We Are Concord!”
• We support diversity and inclusion through our mission to be a
• Great Place to Work for All.
• We support diversity and inclusion through our mission to be a Great Place to Work for All.