Catering Sales Manager

Concord Hospitality is seeking a proactive and results-driven

Catering & Sales Manager

to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

As a Concord Leader you will be responsible to

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• Inspire greatness in your team.
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• Encourage and support team members to reach their full potential.
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• Create a work environment that is a Great Place to Work for all.
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• Lead with integrity, transparency, respect, and professionalism.
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• Care for your team and their families.

Key Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
• Why Join Concord?
• At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
• Built on five cornerstones—
• Quality, Integrity, Community, Profitability, and FUN!

—our associates proudly cheer

• “We Are Concord!”
• We are an equal opportunity employer committed to diversity and inclusion and strive to be a
• Great Place to Work for All.
• Pay Range: $52,000-$75,000