Banquets Houseperson

Banquet Houseperson | Horseshoe Bay Resort

Compensation

Hourly Wage + Event Gratuity (Tipped Position)

Company Overview

Horseshoe Bay Resort is a premier luxury destination situated on the shores of Lake LBJ in the Central Texas Hill Country. We are committed to fostering a culture of Diversity, Equity, Inclusion, and Belonging. We are currently seeking industrious candidates to join our world-class Banquets Team and contribute to the flawless execution of high-profile resort events.

Position Summary

The Banquet Houseperson is responsible for the physical set-up, breakdown, and resetting of all banquet functions with minimal supervision. This role ensures that every meeting room, buffet, and event space meets our rigorous four-diamond standards for presentation and cleanliness. As a key member of the logistics team, you will translate Banquet Event Orders (BEOs) into functional, aesthetically pleasing environments for our guests.

Key Responsibilities

Event Coordination and Execution

Technical Set-Up

Execute the proper arrangement of function rooms, coffee breaks, buffets, and bars based on specific BEO requirements.

Transition Management

Perform timely breakdowns and resets, ensuring all function spaces are thoroughly cleaned and prepared for subsequent events.

Equipment Mastery

Maintain expert knowledge of various equipment types and set-up styles (e.g., theater, classroom, U-shape, and banquet).

Quality Control

Ensure all tabletop utensils and room details are polished and presentable; maintain high sanitation standards for every function.

Operational Support and Safety

Facility Maintenance

Conduct daily inspections of banquet hallways, meeting rooms, storerooms, and public areas to ensure they are in working order.

Communication

Participate in pre-shift meetings and maintain a constant exchange of information with Banquet Captains, Managers, and fellow associates.

Safety Adherence

Follow all corporate safety and security policies; immediately report maintenance needs, accidents, or unsafe work conditions.

Environment Stewardship

Maintain a clean, organized, and environmentally responsible workspace.

Employment Standards

Required Qualifications

Age

Must be at least 18 years of age (21+ if required to operate resort vehicles).

Licensing

Valid driver’s license with a satisfactory motor vehicle record (required for vehicle operation).

Certifications

Mandatory Food Handler’s Certificate, TABC Certification, and TIPs Training.

Communication

Proficiency in speaking, reading, and writing English; bilingual skills in Spanish are considered an asset.

Experience

Previous experience in banquet set-up, particularly within a luxury resort environment, is highly valued.

Physical Requirements and Skills

Physical Strength

Ability to frequently lift and move equipment, tables, and chairs weighing up to 50 lbs.

Stamina

Sufficient physical agility to perform demanding manual labor throughout a full shift.

Professionalism

Must be a self-starter with a "team-first" mentality and maintain impeccable grooming standards, including the use of slip-resistant footwear.

Benefits and Perks

Horseshoe Bay Resort offers a comprehensive rewards package, including

Health and Wellness

Medical, Dental, and Vision insurance plans.

Financial Security

401(k) with employer match, disability insurance, and accident plans.

Lifestyle

Subsidized associate housing and shuttle services; weekly meal subsidies.

Professional Development

Access to our Manager in Training (MIT) program and scheduled performance reviews.

Exclusive Discounts

Reduced rates at all Crescent Hotels & Resorts properties and on-site retail/dining discounts.

Recreation

• Limited access to resort amenities, including golf, based on business occupancy.
• [Apply Now to Join the Banquet Team at Horseshoe Bay Resort]