Housekeeper

Room Attendant | Horseshoe Bay Resort

Job Summary

The

Room Attendant

is a vital, hands-on role responsible for maintaining the hotel and resort's overall cleanliness and luxury standards. Reporting to the Housekeeping Supervisor, you will ensure daily operations run smoothly by delivering impeccable guest rooms and facilities, directly contributing to the world-class experience our guests expect.

Discover the Lake Life

Where genuine Texas hospitality meets refined luxury, Horseshoe Bay Resort is nestled on the shores of the stunning Lake LBJ in the heart of the Central Texas Hill Country. Spanning 17,000 acres near Austin, our resort is an outdoor lover’s dream, featuring multiple lakes, State Parks, and some of the premier golf courses in the United States. Come work in paradise—

¡Se habla español!

Essential Job Functions

Quality Excellence

Clean guest rooms and facilities in strict accordance with standard operating procedures and "Quality Assurance" guidelines.

Communication

Work closely with Housekeeping Supervisors and Crew Leaders; report any maintenance issues or supply needs promptly.

Professionalism

Maintain equipment in good working order and handle all guest information with strict confidentiality.

Teamwork

Follow directions accurately and contribute to a safe, environmentally responsible work environment.

Qualifications

Minimum Requirements

Experience

Previous cleaning experience in a resort or hotel setting is preferred.

Physical Stamina

Ability to stand, walk, squat, bend, and stretch for extended periods.

Efficiency

Ability to work quickly and maintain high standards within designated timeframes.

Education

High school diploma or equivalent is desired.

Core Competencies

Urgency & Initiative

A strong sense of urgency and the ability to take initiative in a fast-paced environment.

Interpersonal Skills

A team player who demonstrates flexibility, patience, and a professional demeanor.

Appearance

Adherence to uniform standards, including slip-resistant, enclosed-toe footwear.

Communication

Ability to speak, read, and write English is preferred. A valid driver’s license and clean driving record are required only if driving duties are assigned.

Associate Benefits

We take care of our team. All associates enjoy the following

Housing & Transport

Associate housing and shuttle services available.

Dining

Weekly meal subsidies and discounts at resort retail and dining outlets.

Perks

Golf and amenity privileges (subject to occupancy/business levels).

Travel

Exclusive discounts at over 100 Crescent Hotels & Resorts properties nationwide.

Full-Time associates are also eligible for

Comprehensive Insurance

Medical, Dental, and Vision plans.

Protection

Critical Illness and Accident insurance plans.

Support

Access to the Associate Relief Fund.

Note

This job description outlines the primary duties of the role, but is not an exhaustive list. Management reserves the right to assign additional tasks as business needs evolve. This document does not constitute an employment contract; employment remains "at-will."