Clerical Assistant – Inpatient Care Management | Part Time

Clerical Assistant – Inpatient Care Management

Part-time, 3 days per week 8-4:30, weekend and holiday rotation, 48 hours bi-weekly

At Meritus Health, care doesn’t end at discharge—it’s a coordinated journey. As a Clerical Assistant in Inpatient Care Management, you’ll support the team in facilitating safe, timely transitions for hospitalized patients. From scheduling follow-up appointments to arranging transportation and delivering regulatory notices, you’ll play a key role in ensuring continuity of care and compliance with quality standards.

This role is ideal for a detail-oriented professional who thrives in a collaborative environment and values both administrative precision and compassionate patient interaction.

Key

Responsibilities

• Perform general office and secretarial duties to support care coordination and discharge planning
• Deliver the Important Message to Medicare beneficiaries and assist with the appeal process when needed
• Schedule post-discharge follow-up appointments to meet quality performance metrics
• Meet with patients to educate them about appointments and identify barriers to attendance
• Arrange patient transportation as indicated
• Assist in the development and implementation of departmental projects and performance improvement initiatives (Katas)
• Maintain accurate documentation and support efficient department operations
• Uphold Meritus Health’s values of excellence, compassion, and collaboration in every interaction

Minimum

Qualifications

Education

• High school diploma or equivalent required
• Associate degree preferred

Experience

• Previous clerical experience in a healthcare environment preferred
• Experience with Microsoft Office, fax machines, and electronic medical records preferred

Licensure/Certification

Not applicable

Knowledge, Skills, and Abilities

• Effective communication and computer skills required
• Basic understanding of medical terminology required
• Knowledge of community resources preferred
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment
• Strong attention to detail and commitment to patient-centered service

Caring for Our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

Health, Dental, and Vision Insurance

• Coverage begins on the
• first of the month following your hire date
• .

Life Insurance & Disability Coverage

Includes

• company-paid life insurance
• , as well as
• short- and long-term disability
• benefits to provide peace of mind.

Paid Time Off (PTO)

• A generous
• PTO program
• designed to help you recharge and maintain a healthy work-life balance.

401(k) Retirement Plan

• Benefit from a
• robust company match
• to support your long-term financial goals.

Education Assistance & Tuition Reimbursement

• Support for your
• continued learning and career growth
• .
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Options to save
• pre-tax dollars
• for eligible healthcare and dependent care expenses.

Shift Differential Pay

• Team members working
• evening, night, or weekend shifts
• may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.