Donor Center Technician I

ESSENTIAL JOB FUNCTIONS

•  Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
• Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
• standards and ensure facility compliance.
•  Maintains high level of customer service and positive donor experience in line with company
• values and culture.
•  Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and
• maintains an orderly work area with sufficient supplies to meet production demands.
•  Maintains Donor Center equipment based on Standard Operating Procedures and applicable
• manufacturer instructions.
•  Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality
• of plasma product.
•  Maintains Donor confidentiality based on company policy.
•  Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
•  Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
• daily/monthly) on equipment.
•  Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous
• waste.
•  Performs other job-related tasks, as assigned.

Donor Eligibility

•  Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
•  Performs donor vitals evaluation per Standard Operations Procedure.
•  Performs finger stick for Microhematocrit and Total Protein determination.
•  Registers applicant donors per Standard Operating Procedures.

Plasma Collection

•  Sets up and prepares all equipment and disposable supplies for venipuncture and
• plasmapheresis procedures per standard operating procedures.
•  Disconnects donor after plasmapheresis process is completed per standard operating
• procedures.
•  Maintains proper ratio to ensure donor safety and quality of product.
•  Operates the automated plasmapheresis machines including response and evaluation of all
• machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing

•  Prompt and sterile collection and storage of plasma product and samples per Standard Operating
• Procedures.
•  Handles tested and untested product, as well as product with unsuitable test results.
•  Properly organize samples and product in a walk-in storage freezer per Standard Operating
• Procedures.
•  Prepares product and samples for shipments, per Standard Operating Procedures and federal
• transportation regulations.
•  Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if
• equipment is not functioning properly. Record variance if applicable.

JOB SPECIFICATIONS

•  High school diploma or equivalent (GED) required.
•  Three (3) months’ experience in clerical or customer service position preferred.
•  Specific certification or licensing based on State requirements.
•  Basic computer knowledge and skills required.
•  Ability to speak, read, write (legibly and accurately), and understand English required.
•  Strong customer service skills required.
•  Strong organizational skills required.
•  Ability to read, follow, and interpret regulations, instructions and manuals required.
•  Ability to understand verbal instruction required.
•  Ability to read numbers on screening equipment and perform basic mathematical calculations
• required.
•  Effective communication skills required.

SCHEDULING

•  Must be able to workday and evening hours, weekends, holidays, and extended shifts on a
• frequent basis.
•  Attendance and punctuality required.

PHYSICAL REQUIREMENTS

•  Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
•  Ability to sit or stand for extended periods.
•  Ability to tug, lift, and pull up to thirty-five pounds.
•  Ability to bend, stoop, or kneel.
•  Occupational exposure to blood borne pathogens.
•  Ability to view video display terminal less than 18” away from face for extended periods of
• time, up to four (4) hours at a time.
•  Ability to work in an environment with a temperature of -40C or colder for extended periods.
•  Occasional exposure to and handling of dry ice.
•  Ability to perform precise tasks that require repetitive small motor skills, such as drawing
• blood for diagnostic tests.
•  Ability to use assistive devices if needed for mobility or communication.