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Guest Service Agent | HOTEL DU PONT | Wilmington, DE
PM Hotel Group · HOTEL DU PONT Wilmington, Wilmington, DE, United States
About The Role
What You’ll Do
- Greet and assist guests throughout arrival and departure
- Provide information on hotel services and local attractions
- Handle guest requests and resolve issues professionally
- Process payments, verify reservations, and maintain accuracy
- Coordinate with other departments to ensure smooth service
- Promote amenities to enhance the guest stay
Who You Are
- Warm, polished, and passionate about hospitality
- Detail-oriented with strong communication skills
- Able to multitask in a fast-paced setting
- Front desk experience preferred; Opera a plus
- Flexible with shifts, including weekends and holidays
Why You’re Here
- You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.
- If you'd like, I can update all previous job descriptions to follow the new under-250-character rule for both sections.
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