Clinical Manager

Operations & Patient Flow

Daily Workflow

: Directing unit traffic to prevent bottlenecks and long wait times.

Bed Management

: Coordinating with the ER and ICU to ensure rapid patient placement.

Resource Allocation

: Assigning staff based on "patient acuity" (the severity of illness).

Discharge Planning

: Meeting with social workers to ensure safe, timely patient exits- with special focus on Length of Stay and documentation improvement to improve the Case Mix Index

Human Resources & Team Leadership

Staff Scheduling

: Managing 24/7 rotations, including call-outs and holiday coverage.

Conflict Resolution

: Mediating disputes between medical staff or between staff and families.

Skill Development

: Identifying training gaps and organizing "in-service" education sessions.

Performance Tracking

: Setting annual goals and conducting formal reviews for nurses and techs.

Quality, Safety, & Compliance

Audit Readiness

: Ensuring the unit is always prepared for surprise

Joint Commission

inspections

Incident Investigation

: Reviewing "near misses" or patient falls to create prevention plans.

Infection Control

: Monitoring strict adherence to hand-hygiene and sterile procedure protocols.

Patient Experience

: Reviewing

HCAHPS

scores and addressing patient complaints directly.

Financial & Strategic Management

Budget Variance

: Explaining why the department went over or under budget each month.

Supply Chain

: Approving high-cost medical equipment orders and monitoring waste.

Strategic Growth

: Helping the Department Chair plan for new service lines or unit expansions.

Labor Costs

: Monitoring "overtime" usage and balancing the use of expensive travel nurses.

Required Skills & Qualifications

Education

: Bachelor's degree in Healthcare Administration , Masters preferred

Experience

: Typically 3–5 years of clinical experience, often in a hospital or leadership role.

Certifications

: Valuable credentials include

Certified Clinical Manager (CCM)

or Certified Healthcare Facility Manager (CHFM)- preferred

Technical Proficiency

: Expert knowledge of Electronic Health Records (EHR) and healthcare management software.
Salary : $ 135,000
#WyckoffHP