MSP Procurement and SaaS Licensing Specialist

We are looking for an

MSP Procurement & SaaS Licensing Specialist

who

is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.

Key Responsibilities

SaaS Spend Management

• Monitor license utilization across the organization to identify "shelfware" (unused software).
• You will be the gatekeeper against redundant subscriptions.

Vendor Relations & Negotiation

• Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco).
• Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).

Compliance & Audit

Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.

Lifecycle Automation

Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.

Cross-Functional Collaboration

Bridge the gap between

Finance

(budgeting),

IT/Security

(vetting tools for compliance), and

Operations

(ensuring the right tools are available).

Required Skills & Qualifications

Hard Skills

SaaS Management Tools

Proficiency in platforms like BetterCloud, Torii, or Zylo.

Financial Literacy

Ability to calculate

Total Cost of Ownership (TCO)

and perform cost-benefit analyses.

Contractual Knowledge

Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.

Data Analytics

Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.

Soft Skills

Negotiation

The ability to push back on vendors and secure better margins for the MSP.

Detail Orientation

Tracking expiration dates for hundreds of diverse licenses simultaneously.

Strategic Foresight

Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.