Inventory & Audit Coordinator - UK

What You Can Expect : Shift Pattern: Monday to Friday, 08:30 - 16:30 (30 minute unpaid break) Key Responsibilities Inventory Management Support in maintaining accurate inventory records within the Warehouse Management System (WMS). Monitor stock movements including receipts, put-away, transfers, picking, replenishment, and despatch. Investigate inventory discrepancies and identify root causes. Process inventory adjustments in accordance with company controls and authorisation procedures. Monitor inventory accuracy KPIs and report trends. Audit & Compliance Develop and maintain cycle count schedules. Conduct daily, weekly, and monthly stock audits via the operations teams. Coordinate customer inventory audits and annual physical stock counts. Ensure compliance with customer SOPs, internal procedures, and contractual inventory requirements. Maintain audit documentation and evidence to support customer and internal audits. Reporting & Analysis Produce daily, weekly, and monthly inventory reports. Analyse inventory trends, variances, and recurring issues. Provide recommendations to improve stock accuracy and operational performance. Support customer reporting requirements. Process Improvement Identify opportunities to improve inventory control processes. Assist in implementing corrective and preventive actions (CAPAs). Support continuous improvement initiatives using Lean methodologies where appropriate. Review warehouse processes to minimise inventory errors. Operational Support Support warehouse operations with inventory-related queries. Assist during customer implementations, inventory migrations, and warehouse transitions. Provide guidance to warehouse colleagues on inventory best practice. Liaise with Customer Service regarding stock issues impacting customer orders. Systems Management Ensure accurate data integrity within the WMS and ERP systems. Support inventory investigations using warehouse systems and reporting tools. Assist with WMS testing and process changes where required. Escalate system issues affecting inventory accuracy. Key Performance Indicators (KPIs) Inventory Accuracy (%) Cycle Count Completion (%) Inventory Adjustment Value Stock Loss / Shrinkage Audit Compliance Score Investigation Closure Time Customer Inventory Accuracy Physical Stock Count Variance Root Cause Resolution Rate Customer SLA Compliance Working Relationships Internal Operations Managers Warehouse Supervisors Customer Service Team Quality Team IT Support Finance External Customers External Auditors System Providers Inventory Service Providers Authority The Inventory & Audit Coordinator is authorised to: Conduct inventory investigations. Complete authorised stock adjustments within agreed limits. Recommend corrective actions. Stop inventory transactions where significant discrepancies or compliance risks are identified, escalating promptly to management. Success Measures Success in this role will be demonstrated by: Consistently achieving inventory accuracy targets. Successful completion of audit schedules. Reduced inventory discrepancies and stock losses. Positive customer audit outcomes. Accurate and timely reporting. Effective implementation of corrective actions. Continuous improvement of inventory control processes. Behaviours The role holder is expected to demonstrate: Integrity and accountability. Attention to detail. Customer focus. Ownership of issues through to resolution. Continuous improvement mindset. Collaboration and teamwork. Professionalism and resilience. Commitment to health, safety, and quality standards. What You Bring: Knowledge & Experience Essential Previous experience within inventory control in a warehouse or 3PL environment. Experience using Warehouse Management Systems (WMS). Strong understanding of warehouse operations and inventory processes. Experience conducting stock audits and cycle counts. Competent using Microsoft Excel and reporting tools. Strong analytical and problem-solving skills. Desirable Experience within multi-client logistics operations. Understanding of Lean or Continuous Improvement methodologies. Experience using SAP, Manhattan, Blue Yonder, Oracle, or similar WMS platforms. Knowledge of ISO quality standards. Internal auditing experience. Skills & Competencies High attention to detail Excellent numerical and analytical skills Strong organisational and planning ability Effective communication skills Investigative mindset Problem-solving capability Ability to prioritise workload Customer-focused approach Team collaboration Process improvement orientation IT literacy and systems confidence Ability to work under pressure and meet deadlines Qualifications Essential GCSE (or equivalent) in English and Mathematics. Desirable Level 3 qualification in Logistics, Supply Chain, or Business. CILT qualification. IOSH Working Safely. Lean Six Sigma Yellow Belt. Internal Auditor qualification.