Business Acquisition and Partner Success Lead

🚀 Welcome to Your Next Adventure!

Owns the strategy, execution, and performance of restaurant and retail partner acquisition for Snoonu's food and e-commerce business. Builds and leads a team of 10+ Business Acquisition Specialists, sets targets, and ensures the team's activities (lead generation, outreach, onboarding, negotiation) roll up into measurable growth in partner supply, GMV, and assortment. In addition to acquisition, leads the partner success team, supporting SME merchants to grow on Snoonu.

🛠 What You’ll Get Your Hands On

Strategy & Leadership

• Define the annual and quarterly acquisition strategy (target verticals, geographies, partner tiers, assortment gaps) in line with company growth goals.
• Set team structure and individual/team targets; hire, coach, and develop Specialists and Business Development Managers.
• Align acquisition strategy with Marketing, Partnerships, Operations, and Category teams.

Pipeline & Deal Oversight

• Oversee lead generation and pipeline management across the team; ensure CRM (Salesforce) discipline and forecast accuracy.
• Personally lead and close strategic, high-value, or complex partner negotiations (major chains, strategic partners).
• Set commercial terms frameworks that Specialists negotiate within.

Onboarding & Partner Experience

• Own the end-to-end onboarding funnel and set standards for time-to-live, document accuracy, and partner satisfaction.
• Work with Operations and Product to remove friction in getting new partners live on the platform.

Market Intelligence

• Track market trends, and whitespace opportunities.
• Translate market research into acquisition strategy shifts (new verticals, pricing, Cross-Functional Collaboration

KPIs & Impact

• Net new active partners onboarded per month/quarter (by vertical and area)
• GMV contributed by newly acquired partners
• Partner retention, churn rate, and satisfaction
• 🧙‍♂️ The Magic You Bring
• 6+ years in business development, sales, or partnerships, including 2+ years in a team leadership role; q-commerce, e-commerce, or similar experience strongly preferred.
• Track record of building/scaling a sales or business development team and hitting aggressive growth targets.
• Strong commercial and negotiation skills, comfortable closing high-value or complex deals.
• Proficiency with CRM tools (Salesforce) and data-driven pipeline management.
• Deep knowledge of the local market and competitive landscape.
• Bachelor's degree in Business, Marketing, or related field.
• Arabic language is a strong plus.

✨ Bonus Points if You Have

• Strong people leadership: coaching, motivating, and developing a distributed sales team.
• Strategic thinker who can translate market insight into action.
• Excellent stakeholder management across cross-functional and senior audiences.
• Resilient and target-driven, comfortable operating in a fast-paced, high-growth environment.
• Clear, confident communicator, internally and with external partners.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

• 👥 Be Customer Obsessed
• : “Focus on the customer and all else will follow.”

💪 Act with Integrity

“We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative

“We constantly innovate and create solutions to bring a lasting positive impact.”

🏅Lead by Example and Take Ownership

• “Be the change you want to see and take ownership.”
• 🚀 Work Smart and Deliver Results
• : “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People

“Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

• 🌐 Global Vibes
• – Collaborate with a worldwide crew.
• 🧠 Brain Boosters
• – Learning budgets, access to courses, and tools for your growth.
• 🚒

Builder’s Playground

• – Own your tasks, own your path! We’re big on autonomy.
• 🏝️

Flexible Time Off

• – We take recharging seriously. Generous leave and wellness policies.
• 🛠️

Agile Everything

– Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

• Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
• Stay in the loop—connect with us on

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