Store Supervisor - Castletownbere, Co. Cork

SPAR Castletownbere, Main St, Cametringane, Castletown-Bearhaven, Co. Cork are recruiting a full-time Store Supervisor to join their fantastic team. OBJECTIVE To support the Store Manager in ensuring the store operates efficiently and professionally thus ensuring exceptional store performance, high profits and exceptional customer service. SUPERVISORY Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level Ensure high quality and consistent customer service is provided at all times To delegate and communicate effectively with the retail sales team To supervise the effective induction and training of employees Assist the Store Manager in the effective management of retail sales team performance CUSTOMER CARE To ensure customers receive high quality and consistent service at all times To deal with and rectify customer complaints in an effective and pleasant manner To pro-actively take necessary action in store improvements following customer complaints

The ideal candidate will possess many of the below attributes Proven ability in managing retail sales team including the following: -Planning & organising -Problem solving -Managing performance Excellent knowledge of HACCP requirements with a relevant qualification Excellent interpersonal relations Excellent understanding of consumer needs Proven track record in achieving agreed targets An excellent commercial acumen with the ability to anticipate and react to market changes Committed to continually improving standards Self-motivated The ability to work in a pressurised environment