Senior HR Advisor

Are you an experienced HR professional who enjoys supporting managers through complex people matters, coaching others and helping to shape a consistent, people-centred HR service? We are looking for a Senior HR Advisor to join our People Operations team providing HR advisory and employee relations support across Steam, Group, UK Sales and UK Supply. This role will help embed a consistent, scalable People Operations model, strengthening ER governance, manager capability and the colleague experience. This is a hands-on role for someone who can combine strong ER judgement with practical delivery - from consultation, sickness and performance cases through to manager briefings, policy/toolkit development and annual reward cycle support. You will be joining at an important time as we continue to stabilise and strengthen our People Operations approach. This is a great opportunity for someone who wants to make a visible impact, build manager capability and help shape simple, effective and colleague-focused ways of working. What you will be doing Lead complex ER cases including grievance, disciplinary, performance, absence and consultation matters. Act as an escalation point for HR Advisors, providing coaching, direction and quality assurance. Coach managers and senior stakeholders to handle people matters confidently, fairly and consistently. Maintain accurate, compliant and audit-ready case records, escalating risks where needed. Work with HRBPs, Occupational Health and internal teams to support effective case management and a positive colleague experience. Contribute to policy, process and guidance improvements, translating employment law changes into practical advice. What we are looking for Strong HR Advisory, generalist HR or ER experience. Practical UK employment law knowledge and sound judgement in applying policy. Confidence coaching managers through complex or sensitive people matters. Ability to work at pace while maintaining quality, confidentiality and data protection standards. Strong communication, analytical and relationship-building skills. A resilient, credible and calm approach when dealing with ambiguity and challenge. #LI-Hybrid