Intern - Quality and Innovations

About Us

Teabox isn’t just another tea company — we’re a freshness revolution. We source directly from 150+ estates across India, often getting the finest teas within hours of production. With cutting-edge cold storage and dehumidifying tech, we lock in every note of aroma and flavor. The scoreboard? 5 billion+ cups delivered to 125+ countries. We’re building a premium, home-grown Indian tea brand from THE SOURCE — and we’re doing it from Siliguri, the heartland of Indian tea.

About the Role

The Quality Intern will support day-to-day quality assurance activities, ensuring compliance with food safety standards, internal SOPs, and regulatory requirements across materials, processes, and finished products.

Key Responsibilities

1. In-Process Quality Control (IPQC)

• Perform IPQC checks at Raw Material (RM), Semi-Finished (SF), and Finished Goods (FG) stages as per defined quality plans.
• Verify adherence to approved specifications, SOPs, and quality standards.
• Identify, document, and report deviations and non-conformities.

1. Raw Material & Packaging Quality Control

• Conduct quality checks on raw materials and packaging materials (primary and secondary).
• Verify incoming materials against approved specifications and COAs.
• Ensure proper material identification, segregation, and status labeling.

1. Primary Packaging & FIFO Control

• Monitor primary packaging quality to ensure product integrity and compliance.
• Ensure implementation of FIFO / FEFO practices for RM, packaging materials, and finished goods.
• Support traceability and batch control activities.

1. GMP, GHP & Hygiene Compliance

• Support implementation of Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP).
• Monitor hygiene practices, sanitation activities, and personnel hygiene compliance.
• Assist in verification of prerequisite programs (PRPs).

1. CAPA & Root Cause Analysis

• Assist in raising non-conformance reports (NCRs) for quality deviations.
• Participate in Root Cause Analysis (RCA) and follow-up on Corrective and Preventive Actions (CAPA).
• Support tracking and effectiveness verification of CAPA.

1. Food Safety Management System (FSMS)

• Support implementation and maintenance of ISO 22000:2018 / FSSC 22000 v6 requirements.
• Assist during internal audits, inspections, and regulatory visits.
• Maintain quality records and documentation as per FSMS requirements.

1. Documentation & Reporting

• Maintain inspection records, logs, and checklists accurately and timely.
• Prepare daily and weekly quality reports as required.
• Support SOP updates and continuous improvement initiatives.

1. Other Quality Responsibilities

• Support investigation of quality-related customer complaints.
• Assist during internal, customer, and certification audits.
• Perform other quality-related tasks assigned by the company.

Education & Experience

Pursuing or completed graduation in Science / Food Science / Food Technology / Chemistry / Microbiology or a related field.

OR

• Graduation in any other field with 0.5–1 year of experience in Quality Assurance / Quality Control within the food, beverage, or FMCG industry is a plus.
• Freshers with relevant academic projects or internship experience are also encouraged to apply.