SHARED SERVICE CENTER

Position description: This position is supporting all activities in People, Culture & Sustainability (PCS) directorate in administration and collect, organize, and interpret statistical data and turn it into useful information that can be used for critical decision making Primary Responsibilities: Provide consistent delivery of services which meet/exceed stakeholders expectations Provide delivery of services for stakeholders as per service level agreement (SLA) Responsible for accurate data entry into HC Information system including but not limited to new hire set up, personnel changes for pay, promotion, status, hours, and out processing of terminations; Display working knowledge and understanding of the PCS processes to answer employee questions and coordinate it with related stakeholders in PCS Provide timely support to stakeholders in PCS, compliance and other areas of PCS during audits by retrieving files or documents and compiling necessary data Coordinate with other work group regarding database, movement or other PCS employment administrative process; Processing confidential data and information; Acquiring and generating ad-hoc reports from multiple data source and systems; Providing technical expertise in data storage structures, data mining, and data cleansing; Generating information and insights from data sets and identifying trends and patterns; Presenting and summarize information generated from data into charts, graphs, dashboard, & reports to stakeholders Requirements: Bachelor Degree in any discipline, major Engineering are preferred Minimum 1-3 year experience in Human Capital Functions Attentive to details Data analytics Prioritizes competing priorities Demonstrated problem solving skills and negotiation skills Strong computer literacy, proficiency in all Microsoft Office programs and Internet navigation Ability to work across division/department. Highly motivated Good Effective communication skills: verbal, non-verbal and written