Travel Consultant - Group Department

TripJack

• A Great Place to Work® and the trusted tech platform for over 60K+ travel
• agents across India!
• We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and
• sense of belonging our people feel every day. This recognition reflects our commitment to a
• culture where our teams grow, collaborate, and drive the future of travel technology, while
• consistently delivering excellent service to our agent partners.
• With over 35+ years of travel experience between the founders, TripJack has always prioritized
• the needs of travel agent partners. TripJack’s integrated platform offers content from 750+
• airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and
• Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and
• post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel
• booking & management experience for our agent partners.

Location : Chennai

Key Responsibilities

Handle

• group booking requests
• for domestic and international travel
• Coordinate with airlines for
• group fare quotations, blocking, and confirmations

Manage

• ticket issuance, reissuance, cancellations, and refunds
• for group bookings
• Ensure timely follow-ups with airlines and internal stakeholders
• Provide accurate fare details and travel options to agents/customers

Handle

• LCC (Low-Cost Carrier) and GDS bookings
• efficiently
• Maintain proper documentation and booking records
• Resolve booking-related queries and issues within defined TAT
• Ensure high levels of customer satisfaction and service quality

Required Skills & Qualifications

Minimum

• 2 –4 years of experience
• in group booking / air ticketing
• Good knowledge of
• GDS systems (Amadeus, Galileo, Sabre)
• Experience in handling
• domestic & international group travel
• Strong communication and coordination skills
• Ability to work under pressure and manage multiple bookings
• Attention to detail and accuracy in fare handling
• Interested Please share your resume on
• <[email hidden]>