Communications Specialist II

The Utah Department of Workforce Services is seeking a full-time Communications Specialist to help tell the stories of one of Utah's largest and most impactful state agencies. Serving more than one million Utahns each year through workforce development, employment services, public assistance, refugee services, rehabilitation and other critical programs, Workforce Services is looking for a strategic communicator who can translate complex policies and programs into clear, compelling information that informs, educates and builds public trust. This is an exciting opportunity for a communications professional who enjoys meaningful work in a fast-paced environment. The ideal candidate is an exceptional writer, creative storyteller and strategic thinker who can simplify complex topics, identify compelling stories and develop communications that connect with diverse audiences. Successful candidates are self-directed, exercise sound judgment and produce polished, high-quality work with minimal supervision. They are collaborative, adaptable and thrive in an environment where priorities can shift quickly while maintaining accuracy, professionalism and attention to detail. Key Responsibilities Translate complex programs, policies and initiatives into clear, engaging communications for the public, media, stakeholders and employees. Research, write and edit a variety of communications materials, including press releases, talking points, newsletters, website content, social media, video scripts, reports and other public-facing materials. Develop and implement strategic communications plans that support department priorities and initiatives. Identify and tell compelling stories that highlight the impact of Workforce Services programs and the people they serve. Coordinate media relations, including responding to media inquiries and supporting interviews and public events. Monitor news coverage, industry trends and emerging issues to inform communications strategies. Support executive leadership with messaging, presentations and public communications. Manage multiple projects simultaneously while meeting deadlines in a dynamic environment. Ensure communications are accurate, consistent, accessible and aligned with department branding and messaging. Analyze communication efforts and recommend improvements based on audience engagement and performance. Handle sensitive information with professionalism, integrity and discretion. Perform other duties as assigned.