Office Specialist II - AP&P Provo

The Division of Adult Probation Parole is looking for an Office Specialist II to serve as clerical support in our Region IV Provo office. As an Office Specialist, you may open and close offender cases and track cases through the sentencing /referral process, check-in offenders. This position enters data in the Department offender database (O-track), and uses other agency databases to document offender progress, open cases, assists probation and parole offenders with reporting information and questions and coordinates information with the courts and jails. Data entry is extensive and accuracy is essential. This position may also include reception, mail handling, call routing, and general dealings with the public and justice involved persons. Day-to-day responsibilities of this position: You may perform a variety of clerical support services such as: Answer frequent phone calls. Face to face interaction with the public, probationers and parolees. Provide authorized agencies with information. Run a variety of reports. Run rap sheets. Coordinate information and assist agents and supervisors in clerical aspects of their caseload supervision. Prepare probation and parole documents. Generate probation and parole agreements. Verify conditions of probation and parole. Open, maintain and update investigation files and other records. Track court proceedings. Send reports to courts/attorneys. Data entry.