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Technical Writer

Vegapay Technology Private Limited · Gurugram, HR, India

External listingfull-time4 months ago

About The Role

The Impact You’ll Drive

We are hiring a

Technical Writer

to own end-to-end product documentation - including FSDs, manuals, API guides, and internal playbooks — ensuring clarity, structure, and consistency across teams.

The Hats You Will Wear

  • Create and maintain FSDs, user manuals, API & integration guides
  • Translate complex product and fintech workflows into clear, structured documents
  • Manage centralized documentation (Notion/Confluence) with proper versioning & ownership charter
  • Collaborate with Product, Engineering, and QA for accuracy and completeness
  • Maintain documentation standards, templates, and governance
  • Leverage AI tools for drafting, summarization, and standardization

The Perfect Fit

  • 2 - 5 years in technical writing
  • Strong experience with FSDs, APIs, and system documentation
  • Understanding of APIs and backend workflows
  • Proficiency in tools like Notion, Confluence, and LaTeX (Overleaf) for professional documentation
  • Excellent written communication and structured thinking

Your Edge Over the Rest

Experience in SaaS or Fintech

  • High ownership and attention to detail
  • Ability to bring structure to ambiguity
  • Someone who treats documentation as a product

The Problem We’re Solving

Financial institutions today are held back by legacy systems that are slow, rigid, and expensive to scale. Launching or evolving credit, lending, and UPI products often takes months, requires heavy engineering effort, and limits the ability to create personalized customer experiences.

At the same time, customer expectations have changed - speed, flexibility, and tailored financial products are no longer optional. Banks and fintechs need infrastructure that allows them to innovate quickly, adapt continuously, and scale without friction.

This is where we come in.

At Vegapay, we are building modern, configurable fintech infrastructure that enables banks, NBFCs, and enterprises to design, launch, and manage credit and payment programs with ease. Our platform brings together flexibility, speed, and control - helping our partners unlock new growth opportunities and deliver personalized banking experiences at scale.

The Opportunity Ahead

  • Own documentation for products that solve real-world banking, credit, and payments problems
  • Work closely with Product, Engineering, and QA to shape clarity across fast-moving teams
  • High ownership - build structure, standards, and documentation practices from the ground up
  • Be part of a scaling fintech where clear, high-quality documentation directly improves execution and product adoption

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