Reservations Supervisor

Reserve Student Center-run spaces on campus and assist customers (external, departments and student organizations) through their event planning process including customer meetings, tours, room diagrams, contracts and billing. Create the optimal experience for all customers by analyzing their budget, needs, and goals. Connect customers to the correct campus resources. Co-supervise up to 20 student reservations and information desk staff. Provide leadership on all area responsibilities. Assist and participate in special projects such as staff recruitment and selection, staff training, departmental assessment, goal setting and serve on divisional committees. Serve as a coordination liaison to other departments and University personnel, outside agencies and professional groups. Work closely with the Student Center and Campus Reservations professional staff to ensure all pre-event preparations are complete. Assist with the development of short and long-range departmental planning. Create, implement, update and distribute procedures and policies necessary to ensure smooth functioning of department. Other duties as assigned.