Medicare Advantage Members (Devoted Health) – Insight Study

Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare and member experiences. We are seeking current or former **Devoted Health Medicare Advantage members/Age 64+** to participate in a short online survey about their experience with their health plan. Participants will share perspectives on plan enrollment, benefits, member support, and day-to-day healthcare experiences. Insights gathered will help inform the development of AI tools designed to improve how health plans serve their members.

## Responsibilities

Participants will be asked to

• Complete a structured ~20-minute online survey
• Provide a mix of multiple-choice answers and short **voice-recorded responses** (approximately 10 voice responses)
• Share perspectives on their experience as a Medicare Advantage plan member
• Submit all responses within the given timeline

## Requirements

• Based in the **United States**
• **Age 64+ / Medicare-eligible**
• **Currently or previously enrolled** in a **Devoted Health Medicare Advantage plan**
• Comfortable providing **voice-recorded responses**
• Access to a **microphone and a quiet environment**
• Able to independently complete a ~20-minute online survey

## Engagement Details

• **Format:** Online survey (voice-recorded responses + multiple-choice questions)
• **Duration:** Approximately 20 minutes
• **Compensation:** One-time payment upon successful verification of the submission
• **Location:** Remote (United States)

## Why Participate

• Contribute to research shaping the next generation of healthcare AI tools
• Share your real-world experience as a Medicare Advantage plan member