Senior Technical Enablement Manager

## Turn product innovation into impactful learning experiences.

Coveo’s Product Enablement team ensures that our teams, partners, and customers are ready to adopt and deliver on our fast-evolving product roadmap. As the Product Enablement Manager for the Commerce line of business, you’ll own the end-to-end process that empowers every learner with the knowledge and tools they need to succeed.

Come help us bridge innovation and execution. You’ll work on cutting-edge AI-powered technology, collaborate across departments, and build scalable systems that turn product updates into meaningful enablement experiences. Join us in enabling our customers and the teams that drive Coveo’s growth.

#### **As our Technical Enablement Manager, you will:**

• Participate in the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
• Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences.
• Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
• Act as the main liaison, representing enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
• Help develop and maintain engaging learning product enablement resources (courses, job aid, etc.), demos, and workshops for internal teams, partners, and customers.

#### **Here is what will qualify you for the role:**

• Proven experience in product enablement, operations, or software implementation, ideally in software-as-a-service (SaaS) or business-to-business (B2B) technology
• Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams.
• Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.
• Excellent organizational, communication, and program management skills in fast-paced, evolving environments.

#### **What would make you stand out:**

• Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features.
• Familiarity with adult learning principles, instructional design, and tools such as learning management systems (LMS) or learning analytics
• Proven ability to design and implement process frameworks or governance models across distributed teams.
• Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectiveness.

Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

#### **Join the Coveolife!**

*We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.*

*Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact <[email hidden]> to discuss your needs.*

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