MANAGER IN DEVELOPMENT (MID), (6 Month Internship/Development Program)

## Description

**Location:** Boca Woods Country Club

**Department:** Food & Beverage

**Duration:** 6 Months

**Opportunity:** Potential for full-time placement upon successful completion

**Overview**

The Manager in Development (MID) Program is designed to prepare high-potential individuals for leadership roles within our Food & Beverage team. This immersive, hands-on program provides a well-rounded experience through operational exposure, leadership development, and progressive responsibility within a private club environment.

Participants will gain a deep understanding of our Club culture, service standards, and day-to-day operations while building the skills needed to step confidently into an Assistant Manager or Manager-level role.

**What You’ll Gain**

• Hands-on leadership experience in a fast-paced hospitality environment
• Exposure to both Front of House and Back of House operations
• Coaching and mentorship from experienced leaders
• Ownership of projects and operational responsibilities
• A clear path toward a management role upon successful completion

**Program Structure**

• Learning Methods: Job rotations, shadowing, formal training, coaching, and project ownership
• Evaluation Cadence: Monthly check-ins, mid-program evaluation, and final readiness review
• Outcome: Readiness for an Assistant Manager or Manager role

• **Key Learning Areas**
• **Months 1–2: Foundation & Operational Immersion**
• *Focus: Understanding operations, service standards, and team dynamics*

• Learn Club culture, mission, and service philosophy
• Gain exposure to dining room and bar operations
• Assist with event execution and service flow
• Build foundational leadership and communication skills

**Responsibilities:**

• Shadow managers and supervisors
• Support pre-shift meetings and team communication
• Assist with daily floor supervision

• **Months 3–4: Operational Ownership & Leadership Development**
• *Focus: Shift leadership, team management, and cost awareness*

• Begin managing day-to-day service operations
• Learn inventory, food cost, and labor fundamentals
• Participate in kitchen operations (prep, line, expo)
• Support event planning and execution

**Responsibilities:**

• Act as Manager on Duty for assigned shifts
• Assist with inventory counts and ordering
• Lead team communication and support service execution

• **Months 5–6: Financial Acumen, Strategy & Readiness**
• *Focus: Business understanding and management readiness*

• Learn labor planning, scheduling, and productivity metrics
• Gain exposure to budgeting and financial reporting basics
• Manage member relations and service recovery
• Collaborate across departments to enhance operations

**Capstone Project:**

• Identify an operational or service opportunity
• Develop and implement a solution
• Present outcomes and recommendations to leadership

**Responsibilities:**

• Serve regularly as Manager on Duty
• Lead team trainings and pre-shift briefings
• Mentor supervisors or key team members
• Participate in management meetings

**What Success Looks Like**

• Confidently runs shifts with minimal oversight
• Communicates effectively across teams
• Demonstrates strong leadership, accountability, and sound judgment
• Identifies opportunities to improve operations and service
• Shows readiness for next-level leadership

**Why Join Us**

At Boca Woods Country Club, we are committed to developing our team from within. The MID Program is more than an internship—it’s a launchpad for a long-term career in hospitality leadership.