MANAGER IN DEVELOPMENT (MID), (12 Month Internship/Development Program)

## Description

**Location:** Boca Woods Country Club

**Department:** Food & Beverage

**Duration:** 12 Months

**Opportunity:** Potential for full-time placement upon successful completion

**Overview**

The Manager in Development (MID) Program is a structured 12-month internship designed to prepare high-potential individuals for leadership roles within our Food & Beverage team. Through hands-on experience, mentorship, and progressive responsibility, participants will develop the operational, leadership, and financial skills needed to succeed in a management role within a private club environment.

**What You’ll Gain**

• Hands-on leadership experience in a dynamic hospitality environment
• Exposure to both Front of House and Back of House operations
• Direct mentorship and coaching from leadership
• Experience in financials, labor management, and operations
• A clear path toward an Assistant Manager or Manager role

**Program Structure**

• Learning Methods: Job rotations, shadowing, formal training, coaching, and project ownership
• Evaluation Cadence: Monthly check-ins, quarterly evaluations, and final review
• Outcome: Readiness for an Assistant Manager or Manager role

• **Key Learning Areas**
• **Months 1–3: Foundation & Orientation**
• *Focus: Understanding Club culture, service standards, and core operations*

• Learn Club mission, values, and service philosophy
• Understand departmental structure and service flow
• Gain exposure to dining operations and event execution
• Build foundational leadership and communication skills

**Responsibilities:**

• Shadow managers and supervisors
• Lead pre-shift meetings with guidance
• Assist with daily floor supervision

• **Months 4–6: Operational Proficiency**
• *Focus: Shift ownership and operational execution*

• Manage day-to-day service operations
• Gain exposure to kitchen operations and menu execution
• Learn inventory, cost control, and sanitation standards
• Support event execution and staffing

**Responsibilities:**

• Serve as Manager on Duty for assigned shifts
• Assist with inventory counts and ordering
• Support team communication and service execution

• **Months 7–9: Leadership & Financial Acumen**
• *Focus: Leading people and understanding the business*

• Develop leadership style aligned with Club culture
• Learn labor management, scheduling, and productivity metrics
• Gain exposure to budgeting and financial reporting
• Manage member relations and service recovery

**Responsibilities:**

• Assist with scheduling and labor planning
• Lead team trainings and pre-shift briefings
• Handle member feedback and service recovery

• **Months 10–12: Strategic Thinking & Readiness**
• *Focus: Preparing for a long-term management role*

• Think strategically about operations and service
• Contribute ideas to improve efficiency and member experience
• Collaborate across departments
• Gain exposure to budgeting and forecasting

**Capstone Project:**

• Identify an operational or service opportunity
• Develop and implement a solution
• Present results and recommendations to leadership

**Responsibilities:**

• Serve regularly as Manager on Duty
• Mentor team members or junior supervisors
• Participate in management meetings

**What Success Looks Like**

• Operates effectively with minimal oversight
• Demonstrates strong leadership and accountability
• Communicates effectively across FOH and BOH teams
• Builds trust with team members and membership
• Shows readiness for next-level leadership

**Why Join Us**

At Boca Woods Country Club, we are committed to developing our team from within. The MID Program is more than an internship—it’s a long-term investment in your growth and a pathway into hospitality leadership.