Medical Payment Poster (3550)

## Description

**Position Summary**

Posts daily bank deposits each day in a timely manner. Ensures that postings are accurate, have detailed billing notes, and that remits are saved and accessible to the rest of the Revenue Cycle department.

**Essential Job Functions**

• Responsible for posting daily bank deposits daily in a timely and accurate manner.
• Meets all monthly and year-end fiscal closing deadlines as they relate to the cash application process.
• Speaks knowledgeably regarding reimbursement issues.
• Accesses remits from various insurance websites and saves them in an organized fashion that is accessible to the Revenue Cycle Department.
• Creates comprehensive AR Notes to document all conversations, reference numbers and denials.
• Working knowledge of EOBs, EFTs, ERA’s. Ability to read and interpret third-party explanation of benefits.
• Receive and complete requests from team members regarding missing checks and inaccurate/missing postings.
• Reviews the unapplied funds report identifying cash transactions that could not post.
• Generates various reports to identify outstanding credit balances and prepares overpayment/refund packages as necessary.
• Accepts cash collection process by generating receipts, making notes in the patients account, ensuring the cash is deposited in a timely manner, and posting to patients account.
• Demonstrates excellent interpersonal communications.
• Speaks knowledgeably to the scope of services that Infusion Solutions can provide.
• Communicate all concerns regarding billing and cash posting with Revenue Cycle Manager.
• Perform additional duties as assigned.

• *Duties, responsibilities, and activities may change at any time with or without notice to meet organizational needs.*
• **Supervisory Responsibilities**

• This position has no supervisory responsibilities.

## Qualifications
**Required Education, Licensure & Experience**
*All requirements below are job-related and consistent with business necessity.*

• High school graduate or general education degree (GED).
• Minimum 3 years previous experience with a healthcare background required in medical posting, medical billing, and general office procedures.

• **Preferred Education & Experience**
• *Preferred qualifications are not required but are job-related and consistent with business necessity.*

• Home infusion experience preferred.
• Experience with cash application and reconciliation processes.
• Familiarity with Medicare, Medicaid, and third-party payer guidelines.

**Core Competencies**

• Accurate and timely posting of payments, bank deposits, and cash applications.
• Strong understanding of EOBs, EFTs, ERAs, and third-party payer processes.
• Ability to identify and resolve unapplied payments, denials, and discrepancies.
• Experience with refunds, overpayments, and reconciliation processes.
• Working knowledge of medical billing workflows and procedures.
• Familiarity with Medicare, Medicaid, and third-party payer guidelines.
• Understanding of CPT/HCPCS and ICD-10 coding (preferred).
• Knowledge of regulatory and compliance requirements in healthcare billing.
• Ability to investigate discrepancies, missing payments, and inaccurate postings.
• Strong critical thinking when handling complex or variable situations.
• Proactive identification of issues impacting cash flow and reconciliation.
• High level of precision in data entry and financial transactions.
• Ability to maintain accuracy under deadlines and high-volume workloads.
• Ability to manage multiple priorities and meet strict monthly/year-end deadlines.
• Strong organizational skills in a fast-paced environment.
• Clear, professional communication with internal teams, payers, and patients.
• Ability to document denials and communicate financial information effectively.
• Strong customer service mindset when handling inquiries and issues.
• Proficient in practice management systems and healthcare software.
• Strong typing and 10-key skills.
• Ability to generate and analyze reports related to payments and balances.
• Works effectively with billing, collections, and cross-functional teams.
• Responsive to internal requests and supports team workflow.
• Self-motivated, dependable, and deadline-driven.
• Maintains confidentiality and adheres to ethical standards.
• Represents the organization professionally at all times.

**Physical Demands**

The following physical demands are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made where appropriate.

• Primarily sedentary role with extended periods of sitting.
• Frequent use of hands for typing, data entry, and fine motor tasks.
• Occasional standing, walking, reaching, and light lifting (typically minimal).
• Occasionally lifts up to 10 pounds.
• Repetitive hand and wrist movements throughout the workday.
• No special vision requirements beyond standard computer use.

**Work Environment**

• Office-based healthcare setting.
• Quiet to moderate noise level.
• Minimal exposure to environmental hazards.
• Frequent interaction with staff, providers, and external stakeholders.
• Fast-paced environment requiring attention to detail and accuracy.

**Additional Eligibility Requirements**

• Must pass a pre-employment background check and drug screen per company policy and applicable state law.
• Must maintain required immunizations per accreditation standards and company policy.
• Must provide proof of eligibility to work in the U.S.
• Must comply with company policies, codes of conduct, and required trainings.
• Must hold required licenses or certifications, if applicable.
• Must be available for required shifts or travel, if applicable.
• Must meet role-specific physical, technical, or experience requirements, if applicable.