Assistant Community Manager - Contour Luxury Apts - Boulder, CO

## Description

At **Contour Luxury Apts**, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented **Assistant Community Manager** to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the community.

**What You'll Be Doing**

As our **Assistant Community Manager**, you'll support the Community Manager in overseeing the day-to-day operations of the property while helping ensure exceptional service for residents, prospects, vendors, and team members. Key responsibilities include:

• Assisting with the daily operations and overall performance of the community
• Managing resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices
• Supporting leasing, occupancy, and resident retention goals through outstanding customer service and operational support
• Processing applications, conducting screenings, and assisting prospective residents throughout the leasing process
• Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns
• Responding professionally and promptly to resident concerns, questions, and requests
• Maintaining accurate resident files, financial records, and operational documentation
• Assisting with lease renewals, move-ins, move-outs, and resident communications
• Supporting community marketing efforts, resident engagement activities, and occupancy initiatives
• Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
• Assisting the Community Manager with financial reporting, property performance monitoring, and operational objectives
• Performing other duties as assigned

**Who You Are**

We're looking for someone who brings energy, professionalism, and a passion for customer service while maintaining strong operational and financial accountability. The ideal candidate will have:

• Previous residential property management, leasing, hospitality, retail, or customer service experience preferred
• Two or more years of residential leasing and/or property management experience preferred
• Strong customer service and interpersonal communication skills with the ability to build positive relationships with residents, prospects, vendors, and team members
• Experience managing rent collections, resident accounts, and financial processes preferred
• Excellent organizational skills with strong attention to detail and accuracy
• Ability to prioritize multiple responsibilities and effectively manage competing deadlines in a fast-paced environment
• Strong problem-solving and conflict-resolution skills
• Professional verbal and written communication abilities
• High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
• Experience with Yardi, ResMan, OneSite, or other property management software preferred
• Working knowledge of Fair Housing practices and multifamily operations preferred
• Bilingual skills are a plus but not required
• Valid driver's license, current automobile insurance, and reliable transportation required

**Why You'll Love Working With Us**
We believe in taking care of our team just as much as our residents. Here's a snapshot of the perks and benefits that keep our team inspired:

• **Comprehensive Medical Plans** with flexible coverage options for you and your family
• **Dental & Vision Insurance options** to support your overall well-being
• **Health Savings Account (HSA)** with employer contributions
• **401(k) with Company Match** to support your financial wellness
• **Life & Disability Insurance** options to help protect you and your loved ones
• **Vacation Time** that starts accruing on Day 1!
• **Paid Holidays + Floating Holidays** to support work-life balance
• **Wellness Programs** to support your mind and body
• **Professional Development & Education Opportunities** to support your professional growth
• And yes — **even more supplemental benefits** to keep you covered!

**We're Committed to You**

Bryten is proud to be an **Equal Opportunity Employer**. We celebrate diversity and are committed to creating an inclusive environment for all team members.

If you need reasonable accommodations during the application or interview process, please contact **[email hidden].**

Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.