Continuous Improvement Manager - Northeast Region

## Description

**Mission of the Role (What you will be doing):**

As an integral team member, you will lead our continuous improvement initiatives and embed lean principles across our operations. In this role, you will drive process optimization, eliminate waste, and foster a culture of continuous improvement. The ideal candidate possesses excellent problem-solving skills and has a proven track record in implementing lean methodologies to achieve measurable results.

**Objectives of this role:**

• Use lean tools to identify inefficiencies and areas for improvement.
• Developing, implementing, and sustaining lean transformation strategies aligned with business objectives.
• Leading cross-functional teams to implement process improvement projects.
• Training and coaching employees on lean tools such as 5S, Kaizen, Six Sigma, and Kanban.
• Analyzing data to monitor and measure the impact of lean initiatives and presenting results to stakeholders.
• Establishing and monitoring KPIs to track continuous improvement efforts.
• Collaborating with leadership to prioritize improvement opportunities and allocate resources.

**Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements):**

• Conduct detailed process analyses of current workflows to identify waste, operational inefficiencies, and alignment with lean principles.
• Facilitate workshops, training, and brainstorming sessions on lean tools and frameworks.
• Implement standard operating procedures (SOPs) and best practices across departments based on lean principles.
• Track and report key performance indicators (KPIs) to assess process improvement success and present them to senior management.
• Support the development of a strategic roadmap for lean transformation and evaluate the effectiveness of implemented changes.
• Work to improve workplace organization and operational efficiency, including 5S implementation.
• Aligning with management to integrate lean initiatives with business objectives and customer needs.
• Lead Kaizen events to promote small, incremental changes across teams.
• Stay updated on industry trends and best practices in lean management.

**SupplyOne Core Values (Behaviors and values that are essential to be successful in our environment)**

• People First - Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions
• Unique Customer Solutions - Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset
• Passion to Serve - Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions
• Agility - Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas
• Growth Focus - Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals

## Qualifications
**Qualifications (What you’ll need to be successful):**

• 5+ years of experience as a lean manager or in a similar role in process improvement, operations leadership, process optimization, or lean management.
• Proficiency in process improvement frameworks and lean methodologies/tools like 5S, Value Stream Mapping, Kanban, and Six Sigma.
• Hands-on experience in project and change management with a track record of delivering measurable results.
• Strong analytical skills to interpret data and identify improvement opportunities.
• Excellent communication and leadership abilities to influence teams and stakeholders.
• A results-driven mindset with a focus on measurable outcomes.
• Strong commitment to fostering a culture of continuous improvement.
• Familiarity with manufacturing, logistics, or service industry workflows.

**Preferred skills and qualifications:**

• Relevant certification in Six Sigma (Green Belt/Black Belt) or Lean Management.
• Proficiency in process mapping software and tools
• Knowledge of agile methodologies or frameworks.
• Ability to manage multiple projects in a dynamic environment.
• Strong facilitation skills for conducting workshops and Kaizen events.
• Strong leadership skills to drive organizational change and engage teams.
• Knowledge of data analytics tools to measure and interpret performance metrics.

The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following:

• Bonus based on company performance
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs