Operations Coordinator - Development

## Description

The Development Operations Coordinator plays an important role on the Danforth Center's fundraising team with a focus on data maintenance/integrity, analysis, gift processing, and reporting needs. The position reports to the Director of Development Operations and works closely with other team members serving in leadership, administrative, frontline fundraising, and communications roles.

**Responsibilities:**

• Maintaining CRM data integrity through proactive/regular maintenance and data clean-up
• Assisting in the production of lists and associated correspondence in support of fundraising solicitations, engagement events, digital marketing, and surveying efforts
• Performing routine and complex gift entry including batch processing, pledge creation, gift adjustments, and payroll deductions
• Serving as a backup for the auditing and approval of gift batches
• Assisting in the preparation and creation of new reports and dashboards
• Supporting the modification of gift entry and acknowledgment processes and procedures
• Entering and updating data on constituent, action, membership, participant, and proposal/opportunity records
• Creating and updating queries and exports in Raiser’s Edge
• Other duties as assigned

**Knowledge, skills, and abilities:**

• Experience with Raiser’s Edge NXT
• Knowledge of IRS guidelines on processing and acknowledging gifts, pledges and gift intentions
• Demonstrated ability to synthesize complex information into clear and concise reports
• Proficiency in Microsoft Word, Excel, PowerPoint
• Experience with the Microsoft Power Platform: Power Query, Power Automate & Power BI
• Experience with Crystal Reports
• Demonstrated strategic, analytical, and organizational skills
• Ability to manage competing priorities.
• Willingness to learn
• Experience with the Microsoft Power Platform: Power Query, Power Automate & Power BI preferred
• Experience with Crystal Reports preferred
• Strong work ethic, attention to detail, time management and interpersonal skills
• Availability to work occasional evenings in support of fundraising events
• Demonstrate alignment with the Danforth Center values: Collaboration, Diversity and inclusion, Innovation, Integrity and respect, Environmental Sustainability, and Stewardship

## Qualifications
**Qualifications:**

• Minimum 3 years of fundraising CRM management experience

**Submission:**

• Cover letter
• Resume
• Contact information for three (3) professional references