Racquet Sports Professional & Program Coordinator

## Description

**Job Title:** Racquet Sports Professional & Program Coordinator

**Reports to:** Director of Racquet Sports

**Rate:** $15-16/hr + lessons revenue and commissions

**Timeframe:** Full-Time, Benefits-eligible, year-round position with the Club

**About Medinah Country Club:**

Since 1924, Medinah Country Club has enjoyed a vast and rich history, and an unwavering commitment to excellence. Working at Medinah Country Club isn’t your typical “9-to-5” – it is more like joining a tight-knit community that just happens to operate on one of the most iconic properties in the country. We take our work seriously, but not too seriously. Whether we’re planning a world-class event or sharing a laugh over morning coffee, our team brings energy, creativity, and a sense of humor to everything we do. Our team thrives on collaboration, camaraderie, and a shared passion for providing exceptional customer service for our members and guests. If you’re looking for a place where no two days are the same and the people are as top-notch as the property, you’ve just found it.

**Job Summary:**

• This is a key role in providing exceptional racquet sports experiences for our members and guests. This position is divided evenly between customer service and administrative support (50%) and on-court instruction/programming (50%) across tennis, platform tennis, and pickleball. The ideal candidate is enthusiastic, service-oriented, and eager to contribute to a collaborative team environment.

**Job Responsibilities:**

• **On-Court Instruction and Programming (50%)**
• Teach private and group lessons in tennis, platform tennis, and pickleball for adults and juniors of all skill levels.
• Assist in clinics, leagues, and junior programs.
• Provide a fun, safe, and inclusive learning environment for all.
• Assist with seasonal racquet events, camps, and competitive programs.
• Represent the club positively in all member interactions and professional settings.
• **Customer Service and Administration (50%)**
• Serve as the point of contact for member inquiries about programs, lessons, and events.
• Manage class and event registrations through the club’s booking system.
• Provide clear communication about schedules, policies, and offerings.
• Assist with marketing racquets programs, including newsletters and in-club signage.
• Maintain accurate records for lessons, clinics, events, and member billing.
• Support the professional staff with tournament coordination, special events, and promotions.

**Education and Experience:**

• Prior teaching experience in at least one racquet sport; proficiency in multiple sports preferred, but not required.
• Professional certifications (USPTA, PTR, PPTA, or PPR) or willingness to obtain.
• Strong customer service and communication skills.
• Energetic, organized, and dependable with a team-first mindset.
• Basic computer and scheduling system proficiency.
• Ability to work a flexible schedule including evenings, weekends, and holidays as needed.

**Additional Compensation & Benefits**

• Competitive hourly compensation based on experience, qualifications, etc.
• Potential for commission or lesson revenue share.
• Access to continuing education and certification support.
• Club-related benefits (meals, uniform allowances, use of facilities, etc.)

***All offers of employment are based upon satisfactory completion of background checks.***