Apheresis Tech

## Description

Satisfactorily draws a unit of whole blood from a donor via venipuncture. Requires constant interaction and contact with donors, other phlebotomists, other Blood Center staff, and the general public. Phlebotomists may work under the immediate direction of a Supervisor or more senior-level phlebotomist.

ESSENTIAL DUTIES

1. Interacts with prospective blood donors and other visitors, providing information about Center services and programs, answering questions about donor criteria and guiding prospective donors through the donation process.
2. Performs procedures associated with the collection of blood from various donor categories; includes obtaining demographic information and medical history, performing mini-physical examination, venipunctures, and observing donors for reactions.
3. Administers post venipuncture care to donors, ranging from serving refreshments to caring for donors who may have any type of reaction related to the blood donation process.
4. Prepares for Center activities or blood drives, which includes restocking supplies; packing, lifting, carrying, loading/unloading equipment, setting up supplies and equipment, lifting/carrying portable donor beds and other equipment.
5. Follows all policies and procedures issued by the Blood Center, regulatory requirements or standards (e.g., FDA, CLIA, OSHA, AABB) and complies with current good manufacturing practices (cGMP).
6. Participates in various meetings, such as in-service training, continuing education programs, staff meetings, and safety meetings.
7. Maintains, organizes, and cleans functional work area, equipment and vehicles, reporting malfunctioning equipment or vehicles to supervisor.
8. Makes routine decisions pertaining to work duties as permitted under policies and procedures, referring to the supervisor any issues which could possibly harm a donor or employee, cause adverse opinions of the Center or the Company, or interfere with the operations of the department or Center.
9. Meets and exceeds customer expectations and adheres to established quality practices while seeking to continually improve work performance.
10. Models LifeShares' mission and values, integrating them into daily decisions, behaviors and actions.
11. Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.
12. May perform quality control procedures to determine acceptability of equipment and/or supplies.
13. May enter and retrieve donor information into computer system, as required.
14. Recruits and telerecruits donors.
15. May occasionally be required to drive a Company passenger vehicle to and from mobile blood drives or other centers for training.
16. Performs other duties as may be assigned.

## Qualifications

1. High school diploma or equivalent.
2. Must possess a Real ID compliant form of identification for access to DoD installations and federal facilities for mobile blood drives.
3. Satisfactorily complete in-house Donor Services Training Program and proficiency checks within first 90 days of employment.
4. Must be dependable, punctual, and have effective communication skills.
5. Must demonstrate a positive approach toward donors and other staff members, acting in a highly professional manner at all times.
6. Must be able to maintain confidentiality of donor information at all times.