Phlebotomist - mobile collections

## Description

**Phlebotomist – Mobile Collections**

On-the-job training provided; no experience required.

Satisfactorily draws a unit of whole blood from a donor via venipuncture. Requires constant interaction and contact with donors, other phlebotomists, other Blood Center staff, and the general public. Phlebotomists may work under the immediate direction of a Supervisor or more senior-level phlebotomist.

ESSENTIAL DUTIES

1. Interacts with prospective blood donors and other visitors, providing information about Center services and programs, answering questions about donor criteria and guiding prospective donors through the donation process.
2. Performs procedures associated with the collection of blood from various donor categories; includes obtaining demographic information and medical history, performing mini-physical examination, venipunctures, and observing donors for reactions.
3. Administers post venipuncture care to donors, ranging from serving refreshments to caring for donors who may have any type of reaction related to the blood donation process.
4. Prepares for Center activities or blood drives, which includes restocking supplies; packing, lifting, carrying, loading/unloading equipment, setting up supplies and equipment, lifting/carrying portable donor beds and other equipment.
5. Follows all policies and procedures issued by the Blood Center, regulatory requirements or standards (e.g., FDA, CLIA, OSHA, AABB) and complies with current good manufacturing practices (cGMP).
6. Participates in various meetings, such as in-service training, continuing education programs, staff meetings, and safety meetings.
7. Maintains, organizes, and cleans functional work area, equipment and vehicles, reporting malfunctioning equipment or vehicles to supervisor.
8. Makes routine decisions pertaining to work duties as permitted under policies and procedures, referring to the supervisor any issues which could possibly harm a donor or employee, cause adverse opinions of the Center or the Company, or interfere with the operations of the department or Center.
9. Meets and exceeds customer expectations and adheres to established quality practices while seeking to continually improve work performance.
10. Models LifeShare’s mission and values, integrating them into daily decisions, behaviors and actions.
11. Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.

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OTHER DUTIES AND RESPONSIBILITIES

1. May perform quality control procedures to determine acceptability of equipment and/or supplies.
2. May enter and retrieve donor information into computer system, as required.
3. Recruits and telerecruits donors.
4. May occasionally be required to drive a Company passenger vehicle to and from mobile blood drives or other centers for training.
5. Performs other duties as may be assigned.

## Qualifications

1. High school diploma or equivalent.
2. Must possess a Real ID compliant form of identification for access to DoD installations and federal facilities for mobile blood drives.
3. Satisfactorily complete in-house Donor Services Training Program and proficiency checks within first 90 days of employment.
4. Must be dependable, punctual, and have effective communication skills.
5. Must demonstrate a positive approach toward donors and other staff members, acting in a highly professional manner at all times.
6. Must be able to maintain confidentiality of donor information at all times.

ADDITIONAL DUTIES, RESPONSIBLITIES AND QUALIFICATIONS

DONOR TECHNICIAN: All of the above, plus

1. Utilizes automated collections equipment to satisfactorily draw blood components from a donor.
2. May provide guidance and direction to phlebotomist trainees.
3. Meets or exceeds all position competencies and departmental quality standards.
4. Must have successfully completed training on automated collections equipment.

DONOR SPECIALIST: All Donor Technician responsibilities, plus

1. Routinely drives a mid-sized bus or van (non-CDL) to transport team members, equipment, and supplies to and from remote worksites.
2. Requires completion of in-house driver training program, including record of road test.
3. Must possess a valid driver’s license issued by the state in which you reside and meet established driver eligibility criteria; generally, this means:

• a. At least 3 years of licensed driving history, and
• b. No more than 1 moving violation in the past 12 months, and
• c. No more than 2 moving violations in the past 24 months, and
• d. No more than 1 at fault accident in the past 24 months, and
• e. No more than 2 at fault accidents in the past 5 years , and
• f. No major violations in the past 5 years (to include DUI/DWI, operating a vehicle without a license, operating a vehicle with a suspended or revoked license, racing)

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DRIVE LEADER (non-driving): All Donor Technician responsibilities above, plus

1. Assumes responsibility for supervising mobile operations as assigned, either independently or collaboratively; ensures all reports and forms are completed accurately.
2. Performs departmental record control responsibilities to include review, corrective action, and organization.
3. Requires satisfactory completion of team leader training modules and technical and behavioral competency assessment.
4. Must possess current CPR certification or satisfactorily complete a Company-approved adult CPR/First Aid Course within the first 3 months in the role; must maintain the certification.

TEAM CAPTAIN

1. All job duties of both Donor Specialist and Drive Leader
2. Qualifications include those of both Donor Specialist and Drive Leader

DONOR TECH WITH CDL: Phlebotomist responsibilities, plus

1. Routinely drives a Company vehicle as necessary, including a donor coach/bus, to transport team members, equipment, and supplies; ensures safe operation in compliance with all Company policies, procedures and state driving laws; reports any accidents or violations to supervisor immediately.
2. May provide routine vehicle maintenance, such as fueling, inspecting fluid levels, condition of tires, belts, lights, etc.; makes minor repairs necessary to ensure safe operation at all times; reports major repairs or maintenance needed to supervisor when noted.
3. Requires a valid Class C commercial drivers license (CDL)

BILINGUAL

1. Utilizes bilingual abilities to communicate effectively with Spanish-speaking donors
2. Fully bilingual (English/Spanish) verbal and written communication required

PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT

1. Work may be performed in the donor center, in a blood mobile or at remote worksites.
2. Must be able to lift equipment, such as portable donor beds, boxes of donor blood, and supplies up to 35 lbs., unassisted.
3. Must be able to perform duties requiring standing or bending for long periods of time without relief.
4. Must be able to work a flexible schedule with irregular hours, often in excess of 8 hours per day, and weekends.
5. Must be able to work with needles, scissors, blood bags, human blood, and collection equipment.
6. Work involves potential exposure to infectious diseases from blood and blood products.