MOBILE DISPATCHER

## Description

**Now Hiring: Mobile Dispatcher**

**Location:** Ronald Reagan Washington National Airport (DCA)

**Company:** Huntleigh USA

**Pay Rate:** $17.88/hour

**Shift:** Primarily midday to closing; must have flexibility for additional or mixed shifts based on operational needs

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### **About Huntleigh USA**

Huntleigh USA is a premier airport services provider delivering exceptional customer care and mobility assistance to airline passengers across the United States. We are committed to safety, reliability, and providing a positive travel experience for every passenger we serve.

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### **Position Summary**

The Dispatcher supports passenger service operations by coordinating wheelchair assistance for airline passengers who require mobility support. This role is critical to ensuring timely service, clear communication, and a seamless experience for both passengers and airline partners.

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### **Essential Duties and Responsibilities**

• Prepare daily assignment sheets, tables, and required paperwork for Wheelchair Attendants
• Schedule and dispatch Wheelchair Attendants to designated locations throughout the shift
• Utilize a VHF two-way radio for communication
• Ensure passengers are picked up and dropped off on time according to airline schedules
• Issue radios, paperwork, and assignments to staff at the start of shifts
• Maintain regular communication with airline personnel and passengers
• Monitor passenger flow and advise staff of delays, congestion, weather, or other operational impacts
• Answer and route incoming calls to appropriate staff
• Complete and file daily logs and documentation
• Coordinate assignments to support positive passenger relations
• Comply with all TSA checkpoint screening requirements and processes
• Provide additional administrative and operational support as needed

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### **Minimum Requirements**

• High School Diploma or General Equivalency Diploma (GED)
• Clear and verifiable employment history
• Ability to pass a drug and alcohol screening and random testing requirements
• Must be able to pass a background check to obtain an airport badge
• Must be a U.S. Citizen, permanent resident, or possess a valid work authorization
• Minimum typing speed of 25 WPM
• Basic to intermediate computer skills (data entry, email, Excel)
• Ability to communicate clearly via phone and radio
• Must be available to work weekdays, weekends, and various shifts in a 24/7 operation
• Ability to multitask and make decisions in a fast-paced environment

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### **Qualifications**

• Must be at least 18 years of age
• Dispatch or logistics experience preferred
• Strong phone etiquette and communication skills
• Clean driving record preferred
• Knowledge of the local metropolitan area is a plus
• Ability to work both independently and as part of a team
• Commitment to delivering excellent customer service

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### **Computer Skills**

• Microsoft Excel, Word, and Outlook
• Google tools and Google Maps
• Typing speed of at least 25 WPM

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### **Physical Demands**

• Must be able to sit for extended periods while remaining alert
• Ability to stand, walk, bend, squat, and lift up to 75 pounds when necessary

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### **Work Environment**

• Fast-paced, field-based environment within an active airport operation, including assisting with operations at gates, terminals, and surrounding areas.
• Fast-paced, safety-focused operational setting

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**Qualified candidates are encouraged to apply for immediate consideration.**

[**<https://www.paycomonline.net/v4/ats/web.php/portal/394E02EE263E77F6A1B1F5DDB893800A/jobs/199777**>](https://www.paycomonline.net/v4/ats/web.php/portal/394E02EE263E77F6A1B1F5DDB893800A/jobs/199777)