PASSENGER SERVICES AGENT (FULL TIME)

## Description
# **NOW HIRING – JOB FAIR: PASSENGER SERVICES AGENT (FULL-TIME)**
**Huntleigh USA Corporation**
**Location: Bradley International Airport (BDL) – Windsor Locks, CT**
**Pay Rate: $16.94 per hour**
**Schedule: Full-Time | AM, Afternoon, and Closing Shifts Available**
**Anticipated Start Date: May 25th – URGENT NEED**
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## **URGENT HIRING – JOB FAIR EVENT**
Huntleigh USA is currently hiring **Full-Time Passenger Services Agents** for immediate openings at Bradley International Airport (BDL).
Positions will be filled as qualified candidates are identified. **On-the-spot job offers may be extended for eligible applicants.**
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## **JOB FAIR DETAILS**
**Days:** Monday – Friday
**Time:** 10:00 AM – 1:00 PM
**Location:** Bradley International Airport (BDL), Windsor Locks, CT
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## **INTERVIEW DETAILS**
**General Manager:** Kalsoom Butt
**Admin:** Michelle Siragusa
**Location:**

Bradley International Airport (BDL)

• Terminal A – Departure Level
• In front of the American Airlines Ticket Counter

Windsor Locks, CT 06096

**Interview Type:** Walk-in interviews during job fair hours (10:00 AM – 1:00 PM) unless otherwise scheduled.
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## **PARKING INFORMATION**
Parking is available in the airport garage or any designated airport parking lot. Please allow additional time for parking, security screening, and walking to Terminal A.
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## **WHAT TO BRING**

• Valid I-9 employment documentation
• Two (2) forms of valid identification
• Updated resume (recommended)

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## **POSITION OBJECTIVE**

The Passenger Services Agent is responsible for delivering exceptional customer service to airline passengers by assisting with boarding support, passenger guidance, mobility assistance coordination, and ensuring a positive airport experience in a fast-paced environment.

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## **AVAILABLE SHIFTS**

• **AM Shift:** 4:00 AM – 12:00 PM
• **Afternoon Shift:** 12:00 PM – 8:00 PM
• **Closing Shift:** 4:00 PM – 12:00 AM or last flight

Schedules may vary based on operational needs, flight schedules, and staffing requirements. Open availability is strongly preferred.
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## **PRIMARY DUTIES AND RESPONSIBILITIES**

• Provide professional passenger assistance throughout the airport environment
• Assist passengers with directions, terminal navigation, and general inquiries
• Support wheelchair assistance coordination and mobility needs when required
• Maintain a positive, professional, customer-focused attitude at all times
• Communicate effectively with airline personnel, gate agents, and operations staff
• Ensure timely response to passenger service requests
• Follow all TSA security procedures and airport safety protocols
• Complete incident reports for passenger-related concerns
• Maintain accurate service logs and documentation
• Perform other related duties as assigned by supervision

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## **PHYSICAL REQUIREMENTS**

• Ability to stand, walk, bend, and stoop for extended periods
• Ability to push, pull, and assist passengers as needed
• Ability to lift or support up to 75 pounds when required
• Ability to work in a fast-paced airport environment

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## **KNOWLEDGE, SKILLS, AND ABILITIES**

• High school diploma or GED preferred
• Strong communication skills (English required: reading, writing, speaking)
• Reliable transportation required
• Dependable and punctual
• Ability to follow directions and work in a team environment
• Must pass pre-employment and random drug/alcohol screening

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## **TRAINING REQUIREMENTS**
Completion of all Huntleigh USA and airline-specific training programs is required prior to assignment to operational duties.
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## **APPEARANCE STANDARDS**

• Professional and well-groomed appearance required at all times
• Must adhere to uniform requirements
• No facial piercings permitted
• No visible tattoos above the neck or below the wrists

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## **WHY JOIN HUNTLEIGH USA**

• Competitive hourly pay
• Full-time airport employment opportunity
• Fast-paced aviation environment
• Opportunities for growth within a national aviation services company
• Immediate hiring process through job fair selection

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## **APPLY TODAY – IMMEDIATE OPENINGS AVAILABLE**

Huntleigh USA is actively hiring to meet urgent operational needs at Bradley International Airport. Qualified candidates are encouraged to attend the job fair and apply in person for immediate consideration.