Business Office Manager

## Description

**Position Summary**

The Business Office Manager provides accounting and business office support to the Accounting Manager/Controller and Asst Director of Financial Services/Revenue Cycle Manager to ensure accurate financial operations and the highest level of service across the organization.

**Key Responsibilities**

• Billing & Collections, Census & Coverage Tracking
• Lead or assist with various audits, as needed
• Provide accounting support to the Accounting Manager to ensure efficient and accurate financial operations including but not limited to:
• Prepare and gather information for month-end close, create cash flow and forecasting reports, support completion of Cost Reports
• Monitor and manage accounts receivable aging
• Participate in and triple-check month-end meetings with MDS and Rehabilitation departments
• Resident Trust accounts, Medicaid eligibility and tracking

**Qualifications & Skills**

• Knowledge of Medicare/Medicaid billing, managed care, and therapy authorizations
• Strong attention to detail and accuracy in census maintenance
• Effective communication skills to bridge billing, clinical, and therapy departments
• Experience in MatrixCare or other billing software
• Strong skills in Microsoft Office (Word, Excel, PowerPoint) and Adobe products

**Key Performance Indicators**

• Census and billing always aligned (no mismatches)
• LCD tracker reviewed and updated daily
• Insurance and therapy AR with aging targets
• First-level appeals completed within a timely fashion

**Work Schedule**

• Monday–Friday, 40 hours per week (hourly), occasional work outside of regularly scheduled hours may be required

## Qualifications

• Knowledge of Medicare/Medicaid billing, managed care, and therapy authorizations
• Strong attention to detail and accuracy in census maintenance
• Effective communication skills to bridge billing, clinical, and therapy departments
• Experience in MatrixCare or other billing software
• Strong skills in Microsoft Office (Word, Excel, PowerPoint) and Adobe products