Office Staff

## Description

**Front Desk / Clerical**

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.

**Duties and Responsibilities:**

• Greet all patients and visitors cheerfully.
• Answer telephone, triage calls, and maintain records of exam.
• Schedule appointments and referrals to other providers.
• Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
• Complete encounter form upon arrival and checking (electronic and/or paper).
• Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
• Maintain neat, clean, and professional work area.
• Maintain established department policies.
• Assist in care and maintenance of department equipment and supplies.
• Other duties as assigned.

## Qualifications
**Education/Experience:**

• High School Diploma/GED
• Experience preferred
• Skills necessary: keyboarding, oral and written communication

• **Schedule Requirements:**
• Full-time position, 5 days per week, 100% clinic-based, in person work required.
• Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.