REFUND SPECIALIST

## Description

**WHO WE ARE:**

State of Franklin Healthcare Associates is a physician-led and team-member owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

**PRIMARY RESPONSIBILITIES:**

• Resolve patient and insurance credit balances
• Recoupment requests
• Prepare refund requests and documentation
• Reconcile refunds
• Interact with Cash Management Supervisor when credit balance issues occur
• Compile information and prepare reports

**REQUIREMENTS:**

• High school diploma or GED

**EXPERIENCE:**
One year of medical billing experience with demonstrated initiative and self-direction.
**WHAT WE OFFER:**
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:

• Company Provided Life and Accidental Death and Dismemberment Insurance
• Company Provided Long Term Disability Insurance
• Employee Stock Ownership Plan
• 401(k) Company Contributions
• Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
• Company match in Health Savings Account Plans (restrictions apply)
• Vacation, Personal, Sick and Holiday Time Off
• An array of team member perks and discounts
• Tuition Assistance Programs
• And more!

## Qualifications