Retail Operations Team Member

## Description

​​Position Summary

\*Must have early morning (6AM) availability Tuesdays, Thursdays, and Sundays\*

\*\*TIME SUBJECT TO CHANGE BASED ON BUSINESS NEEDS\*\*

Snap Kitchen wants Retail operation team members who are passionate about keeping their retail location running at high-level standards of operations. It is an operations team member’s responsibility to maintain consistency and proficiency; provide superb customer service, educate guests, answer questions and ask customers key health questions, and make sure that the store is running at high-level quality.

• Maintaining inventory; keeping shelves stocked, keeping up with cooler temperatures and filling pantry items as needed
• Provide excellent customer services and supporting Snap’s mission to provide healthy convenient food
• Maintain overall store hygiene and cleanliness; Wiping down counters and tables, sweeping, making sure condiment station is always clean and everything is filled
• Create a warm and welcoming store environment for all guests
• Promote new and popular menu items, in store loyalty program, and referral program
• Utilize the Point-of-Sale system, process payments, refunds and issuing gift cards

## Qualifications

• Previous customer service experience within a retail, food, or nutrition environment
• A high school diploma with some college preferred
• Commitment to the ongoing success of Snap Kitchen
• Passion, knowledge, and involvement in living a healthy lifestyle
• Have a passion for health and great food
• Ability to work in a fast-paced environment and ability to prioritize tasks
• Ability to remain reserved in high pressure situations
• Strong organizational skills and ability to pay attention to detail
• Ability to to navigate through different Operating Systems (iOS, Android, Windows, etc.)
• High-Level Time-Management Skills
• Ability to lift at least 50 lbs

Who you report to: Shift Supervisor & General Manager

Status: Part-time, Non-exempt

• \*Must have early morning (6AM) availability Tuesdays, Thursdays, and Sundays\*
• \*\*TIME SUBJECT TO CHANGE BASED ON BUSINESS NEEDS\*\*