Used Car Director

## Description
**Job Title:** **Used Car Director**
**Department:** Sales
**Reports To:** GSM/GM
**SUMMARY**

• Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

**ESSENTIAL DUTIES**

• Essential Duties include the following. Other duties may be assigned.
• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Prepares and administers an annual operating forecast and budget for the used-vehicle sales department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Develops, implements, and monitors a follow-up system for used-vehicle purchasers.
• Maintains vehicle inventory. Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Helps salespeople close deals.
• Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory.
• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Enforces a 45 -day turn policy.
• Appraises all incoming used vehicles.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
• Plans and controls the display of used vehicles.
• Establishes and controls wholesaling activities.
• Assists in the development of advertising campaigns and other promotions.
• Keeps abreast of auto auction activity and prices and attends auctions on a regular basis.
• Tracks results of auction purchases and compares gross profits of auction vehicles with those of trade-ins.
• Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
• Handles customer complaints immediately and according to dealership's guidelines.
• Attends managers meetings.
• Maintains professional appearance.

**QUALIFICATIONS**

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**LANGUAGE SKILLS**

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

**MATHEMATICAL SKILLS**

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.

**REASONING ABILITY**

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

**CERTIFICATES, LICENSES, REGISTRATIONS**

• State Sales License
• Valid Driver's License

**ON JOB TRAINING / CERTIFICATION REQUIREMENTS**

• Manufacturer Product Training and Certification
• Compliance Training through Compli
• Environmental, Health and Safety Compliance through KPA

**PHYSICAL DEMANDS**

• While performing the duties of this job, the employee is regularly required to stand and walk for prolonged periods of time; type on a computer; and to talk or hear, both in person and by telephone.
• Employee must occasionally lift and carry office supplies up to 20 pounds.
• Employee will enter and exit cars and trucks varying in size and must be able to operate/drive vehicles with automatic and manual transmissions.
• Employee is required to have visual acuity to perform activities such as: driving a vehicle, preparing and emailing customer quotes; selecting color configurations; viewing a computer terminal and expansive reading.

**WORK ENVIRONMENT**

• While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.
• The noise level in the work environment is usually moderate.

*Hudson Automotive Group is an equal opportunity employer and prohibits discrimination and harassment of any kind protected by federal, state, or local law.*