ASSISTANT FACILITIES MANAGER

## Assistant Facilities Manager
**JOB SUMMARY**
Assists Facility Manager in building and property maintenance for agency locations. Trains residents in property maintenance.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

• Coordinate and oversee maintenance program trainees.
• Perform repairs and preventative maintenance on HVAC equipment.
• Install, replace, or repair light fixtures, switches, and electrical outlets.
• Replace or repair plumbing fixtures, cleaning, and unclogging drains.
• Perform light construction work.
• Oversee upkeep of appearance of the facilities.
• Use the agency work order system, completing work order requests in a timely manner, report problems to supervisor.
• Perform preventative maintenance on agency vehicles and equipment.
• Perform or oversee light painting, touch-up, and cleaning at facilities.
• Perform pest control as needed.
• Purchase needed supplies under supervision of Facility Manager.
• Pick-up donations as needed.
• Assist in emergency drills as needed.
• Communicate frequently both verbally and electronically with other staff.
• Attend all meetings.
• Maintain compliance with agency policies, procedures, and standards, upholding organizational values and regulatory requirements.
• Other agency duties as assigned.

**KEY PERFORMANCE INDICATORS:**

• Complete all work orders assigned in the system in a timely manner and have those work orders approved by the supervisor with minimal rejections.
• Complete all other paperwork assigned by the supervisor.
• Maintain areas assigned by supervisor in an inspection ready state.

## Qualifications
**POSITION QUALIFICATIONS:**

• Must be at least 18 years of age and able to read, write, understand, and follow directions.
• High school diploma or general education degree (GED).
• HVAC certification required.
• One year’s experience in providing maintenance services to include electrical, equipment, HVAC, plumbing and construction; or equivalent combination of education and experience.
• Ability to use and/or operate hand and power tools.
• Ability to use a smartphone and use a computer with Microsoft windows and Microsoft Office
• Ability to effectively present information in one on one and small group situations.
• Ability to respond to questions/inquiries from others using tact, courtesy, and professionalism.
• Ability to deal with problems involving concrete variables exercising judgment, ingenuity, and initiative.
• Demonstrates sensitivity with clients who are in early recovery from substance use disorder and may have experienced homelessness or other trauma.
• Ability to work in a diverse recovery environment with residents, with a good understanding of appropriate boundaries.
• No substantiated findings of abuse or neglect listed on the NC Health Care Personnel Registry.
• Comply with confidentiality laws to ensure client confidentiality is always maintained.
• Must always maintain a valid NC driver’s license and be insurable by Hope Haven.
• Ability to perform duties physically and mentally without harm to self or others.

**PHYSICAL REQUIREMENTS:**

• Keyboarding
• Walking/Sitting
• Standing / bending/ twisting
• Frequently lifting / moving up to 100lbs
• Driving
• Ability to be around chemicals
• Use of ladders/working at height