Administrative Assistant / Customer Service - Auburndale

## Description
**Why Join Our Team?**

• **Flexibility**: Enjoy adjustable schedules that suit your lifestyle.
• **Growth**: Advance your career with opportunities for professional development.
• **Culture**: Experience a fun and supportive team environment where you'll feel like family.
• **Rewards**: Benefit from employee discounts, 401(k) matching, and a comprehensive benefits package for full-time employees.

**Primary Objectives of Position:**

• To sell, distribute and market feed products and maintain office efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.
• To invoice customers for products sold, in an accurate and timely manner, on a daily basis.
• Uphold all Cooperative policies.
• Observe OSHA, state, and federal safety regulations.

**Responsibilities of the Position:**

• The CSR responsibilities involve inside sales, service, reporting, recordkeeping, communications, assist with inventory tracking, ordering, receiving, organize promotions, and other duties as assigned by management. This position requires a high level of detail - accuracy is critical.
• Maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative.
• Assist in maintaining compliance by completing yearly, monthly and daily, regulatory requirements and Allied Cooperative compliance and reporting paperwork.
• Ensure customer satisfaction through excellent customer service.
• Attend all product updates and service training sessions
• Accurately record customer orders, and invoice accordingly.
• Correctly identify and use proper resources for assistance.
• Ensure customers are informed of safe product handling and that they receive the proper documentation along with the invoice.
• Follow all national, federal and cooperative policies and codes
• Observe and report any unusual activity, problems, and customers’ complaints to your supervisor
• Do not extend credit to patrons who have not been approved by the credit manager
• Maintain office equipment and work area in a neat and clean manner.

## Qualifications
**Qualifications:**

• Organizational skills / Time management
• Attention to detail / accurate
• Computer skills Microsoft word and excel
• Team Player – working well with others.