Checkout Receptionist

## Description

# Check-Out Receptionist

**HealthWorks Medical – Corporate Care**

**Location:** Paducah, KY

**Employment Type:** Full-Time (Monday–Friday)

## Join Our Team

At HealthWorks Medical, we believe every patient interaction matters—including the last one. We are seeking a friendly, organized, and customer-focused Check-Out Receptionist to join our Corporate Care team. In this role, you'll help ensure each patient leaves with a positive experience by providing efficient check-out services while delivering exceptional customer care.

If you enjoy helping others, thrive in a fast-paced healthcare environment, and want to be part of a team that is making a difference, we'd love to meet you.

## Our Mission

To make people and workplaces healthier and safer.

## Our Core Values

At HealthWorks Medical, our culture is built around four core values

• **Always Growing** – We embrace learning, innovation, and continuous improvement.
• **Customer Focused** – We put our patients, clients, and coworkers at the center of everything we do.
• **Team Player** – We collaborate, support one another, and celebrate shared success.
• **Servant's Heart** – We lead with kindness, compassion, and a genuine desire to serve others.

If these values describe who you are, you'll fit right in.
## Essential Responsibilities

• Welcome patients with professionalism and compassion during the check-out process.
• Schedule follow-up appointments and coordinate referrals as needed.
• Verify patient demographics and insurance information.
• Collect balances and other patient payments while accurately processing transactions.
• Provide patients with visit summaries, work status notes, instructions, and any necessary documentation.
• Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Protect patient privacy by maintaining HIPAA compliance at all times.
• Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care.
• Assist with scanning, filing, and other clerical duties as needed.
• Maintain a clean, organized, and welcoming reception area.
• Support clinic operations by performing additional duties as assigned.

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## Benefits & Perks
HealthWorks Medical is proud to offer a comprehensive benefits package that supports both your professional growth and personal well-being.
**Benefits include:**

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Clinic Access
• Gym Membership
• Uniform Allowance
• 401(k) with Employer Match & Profit Sharing
• Professional Development Opportunities
• Internal Learning & Career Growth
• Monday–Friday Schedule
• Paid Time Off and Company Holidays

## Why HealthWorks Medical?

When you join HealthWorks Medical, you're joining a team that believes people make the difference. We invest in our employees by providing opportunities to learn, grow, and build meaningful careers while making a positive impact on the communities we serve.

If you're looking for more than just a job—if you're looking for a place where your work matters—we encourage you to apply and become part of the HealthWorks Medical family.

## Qualifications

## Qualifications

• High school diploma or GED required.
• Previous medical office, receptionist, or customer service experience preferred.
• Experience with electronic medical records (EMR) preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient computer skills, including Microsoft Office.
• Ability to maintain confidentiality and professionalism.
• Dependable, detail-oriented, and committed to providing outstanding customer service.
• Ability to work independently while contributing positively to a collaborative team environment.