Server CBD New Orleans

## Description

Juan’s servers work in concert with each other and other staff and management to create and sustain the Juan’s guest experience. Through hospitable service and actions, a Juan’s server is responsible for catering to our guests and making them feel welcome, comfortable, and valued. By being knowledgeable of our menu and its unique offerings a Juan’s server can direct guests to our quality food and drink items satisfying not only their appetites but also their desires for a positive and

memorable dining experience.

Duties

• Prepares the tables with all necessary

• components for great service: ensures the
• tables are clean and set with napkins and
• utensils, making sure the condiments and
• caddies are filled, and clean menus are
• available and accessible.

• Ensures that guest's orders are properly and

• kindly taken, based on server recommendations
• and/or guest's preferences, carefully entered
• into the POS system, retrieved from the kitchen,
• delivered timely to the table, and delivered as
• described on the menu and/or as ordered

• Suggests dishes, assists in drink selection,

• informs customers about food preparation
• details, and communicates specific customer
• needs to the cooks

• Maintains great service experience by

• continuing to fulfill customer needs, offering
• appetizers, sides and desserts, removing empty
• plates and finished dishes, replacing utensils,
• and replenishing drinks

• Maintains accurate orders in the POS

throughout service.

• Delivers accurate checks to tables, accepts

• payments, and returns change or charge slip to
• be signed by guest.

• Maintains professional working relationships

with all Staff Members

• Stays updated on current menu choices,

• specialties, and menu deviations, knows if the
• kitchen staff is running out of any items etc.

• Asks for assistance and direction as needed
• Reports inappropriate guest and Staff Member

• behavior and work hazards to Supervisor for
• proper resolution

• Performs side work that may include: rolling

silverware, making tea and coffee, washing bar
glassware, cutting garnish fruit, filling hot
sauces, cleaning restrooms, sweeping and
mopping the dining room(s).
## Qualifications
Juan's Servers should be friendly, attentive, and enthusiastic while accommodating guest's requests and delivering Juan's quality food and drink along
with their menu and restaurant knowledge.

Required

• -Must be at least 18 years of age
• -Must be able to acquire a Responsible Vendor Permit and/or file an existing one with your store manager within 45 days of hire date

Appearance

-Must follow Health Board, Corporate, and store level guidelines for appearance, which may include personal grooming and uniform adherence.

Language

-Must speak fluently and be able to write in English

Experience

• Excellent customer sales & service, communication, and interpersonal skills. Previous restaurant experience preferred