Lot Attendant

## Lot Attendant
Primarily responsible for coordinating the physical movement of vehicles on the lot and through the sales lane.
**JOB DUTIES**

• Conduct inspection of support equipment for proper working order
• Conduct presale walk to ensure vehicles are in assigned lane as scheduled
• Identify and address missing vehicles, overflow areas, inoperable vehicles and other issues
• Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes
• Respond to customer and dealer inquiries and concerns
• Coordinate and direct vehicle movement to maintain continuous flow of traffic to the block
• Oversee parking sold vehicles and re-parking non-sold vehicles
• Report theft, lot damage, or any safety concerns to management

## Lot Attendant Requirements
**POSITION REQUIREMENTS**

• High School Diploma/GED
• Working knowledge of vehicles
• Data entry
• Basic computer skills

**CHARACTERISTICS**

• Safety conscious, with a focus on customer service.
• Pride in their work and reputation of themselves and DAA
• Positive attitude and willingness to help where needed
• Team focused attitude that will contribute to a positive work environment
• Aware of health, safety and security issues

**SKILLS & QUALIFICATIONS**

• Ability to drive vehicles with standard and automatic transmission.
• Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)
• Regular and substantial contact with others.
• Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.
• Handles sensitive, complex, and/or confidential information
• Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.
• Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed
• Tasks are multiple and focus more on single processes.
• Work is sometimes standardized and sometimes varied.
• There is no responsibility for budget, revenues and/or expenditures
• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies and practices.
• Refers unusual problems to supervisor

**PHYSICAL REQUIREMENTS**

• Work involves continuous exposure to hazardous substances, potentially dangerous situations, and unpleasant work conditions such as adverse weather conditions or extreme risk of accident or ill health
• Position requires occasional or frequent moderate physical activity which includes 40% walking, 30% standing, 5% pulling, 5% pushing, 15% in cramped or confined spaces, and 5% sitting